MdmMim
DIS Veteran
- Joined
- Aug 17, 1999
That scenario would (OK, make that "should") never occur.
Disney resorts don't allow access to an incoming guest until the prior tennant has vacated and housekeeping has cleaned and released the room. As a practice they don't even give out the room number to the incoming guest until he/she is permitted in the room.
Unfortunately, this does happen, though probably not often. A few years ago, I checked into the BCV and my room was ready at 9 a.m. I was very happy and immediately went to the room, used my key, and opened the door to find a family sitting around the studio. We were all surprised!!
Now, twice I have gone to my villa, that I have been told is ready for me, only to find either it is still occupied or there is a housekeeper in there cleaning. Now, both those times the room has shown, on the computer, to be ready for occupancy. Why is that? How could a room be shown as cleaned and ready to go if the guests have not left yet?
At OKW on my first DVC stay, we were told our room was ready (after 4). Upon our arrival, there were 2 housekeepers in there, scrubbing away. They told us to have a seat. We just left. The place had been trashed, with bags and bags of garbage and leftover food, plus someone had taken chocolate frosting and decided to "paint" with it, floors, walls, in the room and the porch (1-bedroom). I did feel sorry for them, having to clean it all up. However, why say it was ready, when it definitely was not?
I do think there is a housekeeping problem, which is only made worse by those who leave after 11.