You'll need to ship it to the address of the resort you're staying at......attention of the front desk. Also, somewhere in a very visible location put "Please hold for" and your name, your checkin date, and your ressie #. You should have no problems. If you're using UPS you can go to the UPS website and get the exact date you should ship from home in order for it to arrive either the day before or the day of your checkin.