As others have said, tell her to keep trying and hopefully something will open up. Try online, and also to be flexible with times.
I know our first trip was in June of 2008 - we booked it TWO weeks beforehand and added on the dining plan and then to realize we couldn't get any ADRs! But, we kept trying and did have some luck for our little 3-night stay.
We got Ohana's breakfast for 8:00 (TOO early for my family, but we made it!), Whispering Canyon Cafe at 8:40 (rather late for the two 5-year olds, but we managed) and a 10:00 H&Vine playhouse dis breakfast.
Then on our arrival day, tried calling dining from the DME bus - and thankfully they had a dinner opening for Crystal Palace at the perfect time for us.
We were meeting a friend down in WDW, and those were restaurants she said would be good, so worked out we got what we were looking for.
So tell her to be persistent!
I know our first trip was in June of 2008 - we booked it TWO weeks beforehand and added on the dining plan and then to realize we couldn't get any ADRs! But, we kept trying and did have some luck for our little 3-night stay.
We got Ohana's breakfast for 8:00 (TOO early for my family, but we made it!), Whispering Canyon Cafe at 8:40 (rather late for the two 5-year olds, but we managed) and a 10:00 H&Vine playhouse dis breakfast.
Then on our arrival day, tried calling dining from the DME bus - and thankfully they had a dinner opening for Crystal Palace at the perfect time for us.
We were meeting a friend down in WDW, and those were restaurants she said would be good, so worked out we got what we were looking for.
So tell her to be persistent!