brenda1966
DIS Veteran
- Joined
- Aug 25, 2004
*The compensation for a ride closure on a $LL needs to change. We had a LL for Soaring concurrent with a $LL for Webslingers. When Web went down we were unable to book another LL and our only option was to ride Web when it re-opened (and have the ability to pay for it again but who would do that?) or ask for our money back. There was no ability to book another LL while we waited for Web to open back up. When I explained this to a CM, she admitted that this was an oversight by Disney and gave us 3 ME passes for each of us that could be used on every ride except the $LL’s. So expect this rule to change soon.
I'm not following this. My understanding was the $LL and LL were independent of each other. If you were holding a LL for Soaring, then the ability to book another LL depends on that Soaring LL being used, or two hours to go by.
Now how disney handles when a $LL goes down, I don't have any suggestions. I think when I pay to ride a specific ride, I want to ride *that* ride, so it should not convert to anything else and a refund if you can't ride it later seems like the best option. I think you can go buy another $LL for a different ride (since you can buy two).