If the company is okay with the customer taking an item whether it’s a good or a service it isn’t theft. Are the sample stands at Costco theft? In this case Disney doesn’t seem to mind giving a ride to people who aren’t using their parking lots, thus Disney is choosing to offer a free service to all. Now, let’s say Disney gave a ticket to people parking in their lots that allowed access to the shuttle and a person entered the rear doors without said ticket then you’d have theft of service. Yet, it seems the money paid to park in the lot is just for that-to park in the lot. Another way to look at it is that if a customer choose to park in the lot and walk to the park, never using the shuttle, are they granted a discount-thus making the shuttle a paid service?