Via Napoli- Can I add a person at (mobile) check-in?

[tofubeast]

I ate at Via Napoli last month, but the mobile check-in was not working. Therefore, I couldn't tell if it were an option (nor did I need it at the time). I wonder if any of you have had experience adding one to your party at check-in or as part of the mobile check-in.

Thanks in advance.

Danielle

 

[HashberryOTG]

You cannot change party size via mobile check-in. It's only something they can personally manage. Depending on table size, it may cause delays or other issues that need to be reviewed manually.

 

[StitchandPooh'sMom]

I ate at Via Napoli last month, but the mobile check-in was not working. Therefore, I couldn't tell if it were an option (nor did I need it at the time). I wonder if any of you have had experience adding one to your party at check-in or as part of the mobile check-in.

Thanks in advance.

Danielle

It probably depends on the size of your party and the tables available at check-in (e.g. it is easier to add one person to go from 3 to 4 than from 4 to 5). You could also try to pick up a reservation for 2 around the same time and ask to be seated together (it's generally easier to find a reservation for 2 than for one).

 

[Richie248]

Are you able to try and modify your party now? I've been able to sometimes add/remove people within a reservation using the app.

 

[Moliphino]

You cannot change party size via mobile check-in. It's only something they can personally manage. Depending on table size, it may cause delays or other issues that need to be reviewed manually.

Sometimes it does let you add a person during mobile check in. Sometimes it doesn't. I don't think anyone has figured out a rhyme or reason for when you can and when you can't, so I wouldn't count on it.

 

[2xcited2sleep]

I'm not sure that Via Napoli uses mobile check-in. I've always had to go to the host stand. In general for mobile check-in they often but do not always offer the option to change party size. It's dependent on overall reservations as they're managing to a max occupancy number as well as table size etc. As others have said, definitely easier if your +1 takes the party size from an odd to an even number because it likely wouldn't change the table size required. I find Via Napoli to be pretty accommodating ... in fact they often accept walk-ups at non-peak times.

 

[tofubeast]

Thanks everyone. Fortunately, a large ressie opened up and I snagged it.

 

[HashberryOTG]

Good to know it's sometimes available to change party size on mobile. Thanks!