Yes, thanks. I know that, but I was looking to do it before we arrive.
The CM sends you a secure video chat invitation to join. You have to click the link and give permission to begin the chat portion. Since it's a secure video chat link - not a phone call; you can't just add someone else to the video chat.
Your only option might be to do it after you arrive.
If he's going to try to do the call himself, you might want to brainstorm with him what parts might be difficult for him - i.e. you wrote you are concerned him doing the registration himself might lead to a meltdown - what parts or issues with the registration leads you to think that?
How can you help him to prepare?
Tell him to expect to be asked a question similar to:
- what are your concerns with waiting in the regular lines?
- what concerns do you have with waiting in the regular lines that would cause you to leave the line?
He should also expect that he might be asked more questions to clarify - and should think about those questions as the CM just asking for more information, not questioning whether he actually has issues or accusing him of not having a disability.
I assume that he is listed on your account as Friends & Family and that you are designated to make plans for him. If that is the case, after he is registered, you would be able to go back into the chat to do the planning aspect of it, including
DAS Advance Selections. That doesn't have to be done the same time as registration. It just needs to be done at least 2 days before your first park day. That part can be very stressful for people and might be better for you to do.
If YOU plan to do it, he should tell the CM on the registration call that you plan to do it later. That way, he wouldn't be put in the queue for Planning and can end the session right after he's registered
