We'll be at WDW 10/13 and 10/14 after a 3 day cruise on the Disney Dream. We got our Magic Bands in the mail today, but from what I was told, we have to go to our resort first to get them activated before we can use them. We then will need to go to City Hall @MK to figure out what to do about the DAC. I'm hoping that by that day and time, the expected line and confusion will have thinned out.
We have Fastpass+ already picked for 3 attractions on each of our 2 days and will still get regular FP from what I've read here (i.e. double-dipping). I'm used to using a Touring Plan, but with all these changes happening at once, my head is spinning on how I'm going to handle this. So much for a relaxing, stress-free vacation.
My DD12 is in a wheelchair but has other, global disabilities including being non-verbal and g-tube fed. This profoundly affects how we can tour the park. I have received three different responses from the 3 cast members I spoke with on the phone over the last 36 hours. My questions/concerns were particular to the DAC but more specifically to the fact that she is in a wheelchair, but that is not her only disability. The fact that none of them can give me a consistent answer is frightening at best.
My other concern is the $2500+ that I spent last year on new, still unused, 10 day NE PH tickets for the 5 of us. If Disney is no longer a viable option due to these changes, will they allow me a refund on these unused tickets?
Disney has been so good to us over the last 7 years (going 1-2x/year). I agree that something needed to be done. However, this "plan" is clearly not it. Ugh!
The people in the call centers are NOT actually at the parks, and generally do not have accurate or helpful information about the way disabilities are handled in the park.
You actually will have a better chance of getting info here. Do you have a concern or question over how the system will work?
I can tell you, as a person with multiple disabilities who is a full-time wheelchair user, I have experienced an equivalent system that has been in place for a ride in DCA for over a year, and it actually works out quite well. I am nervous, but mostly about the actual acquiring of the DAS card... Hope you have a good trip!