Per their instructions, I gave them a vague timeframe for each ride I wanted (morning, early afternoon, late afternoon/evening, etc.). For most attractions, they were able to accommodate that. For a few rides that did not have a time within my vague timeframe request, they gave me three actual times to choose from during other parts of the day. I was not told that any ride I requested was completely unavailable in 8 days of park reservations.I know there is a lot of issues getting connected, but One question I have is...
Those that are getting through....has anyone had trouble with times not being available for the rides they want DAS Advance for?
There is a link about half-way down the page on WDW's website: https://disneyworld.disney.go.com/guest-services/disability-access-service/register/Is there a special telephone number you need to call to start the process for DAS? If not how do you start the process? Thank You
lanejudy posted the website link before I got to it.Is there a special telephone number you need to call to start the process for DAS? If not how do you start the process? Thank You
Hallelujah! Glad you finally got through!Well, 9th time trying was the charm!! I was able to get in, and book my pre-selections this morning. Took about 3-1/3+ hours from initial join at 6:02 (CT). WHEW!!!
2 things I learned today:
Onsite guests will now be able to initiate the video chat at 30 days from FIRST park. Just like ADRs, you can book for your whole stay, rather than waiting until 30 days prior to LAST day.
Also, shows are no longer part of the pre-selections - For example, in AK, Festival of the Lion King and Animation Experience cannot be selected.
No Genie/+ yet over here at Disneyland (as of 11/12/21)…but updates that have occurred:That’s true, but has DisneyLand rolled out Genie yet?
For WDW, the Individual Lightning Lane (individual pay) attractions are not available for DAS Advance Selection. Guests who complete the video DAS registration will be able to choose from a selection of the Genie+ Lightning Lane attractions - not all attractions or times may be available to choose. Some people have posted recently they were told the live shows (like Festival of the Lion King) are not available.Do I understand right? no advance registration for Fancy Rides?
edited: the only ride with special DAS rules is Remy?
After all the hours I spent alreadyI think I've seen it reported that you can change your party/scheduled attractions up to two days prior to that scheduled day, depending on availability. You could log into the REQUEST VIDEO CHAT again to ask, I guess... .
Thank you so much! So if I am able to secure a virtual queue time for Remy, at that point would you reserve a DAS time for that ride? Or do you just tell the CM at the ride you have DAS?Rise of the Resistance is no longer using Virtual queue/ Boarding groups. It stopped on September 23. Guests wanting to ride it can choose to pay for the Individual Lightning Lane. There is also a Standby Wait line; since there is a posted wait time, guests using DAS are able to get a DAS Return Time.
The only attraction currently using Virtual Queue/Boarding Groups is Remy’s Ratatouille Adventure. Disney has noted that Virtual Queues may be added or stopped for attractions depending on crowd levels.
At this point, EVERY guest who wants to ride Remy needs to get into the Virtual queue; this includes guests using DAS. They still must get into the Virtual queue; DAS is used AFTER the Boarding group is called.
The first opportunity to join the queue from My Disney Experience is at 7am on the day of visit. For that, you need to have a Park Reservation for EPCOT, but don’t need to be in the park. The 7am reservations tend to fill pretty quickly, so they may be closed a few minutes after 7.
The next opportunity to sign up is at 1pm in EPCOT. The 1pm Virtual queue may fill up quickly; if any spots are left after 1pm, the Virtual queue signup area on the My Disney Experience app will still show up and it will be listed on the status boards near the blue Guest Experience umbrellas (the CMs there can also help you sign up).
If they add back any Virtusl queues, they would work the same.
You tell them you have a DAS when you get called with your virtual queue. They then can send you through the shorter line.Thank you so much! So if I am able to secure a virtual queue time for Remy, at that point would you reserve a DAS time for that ride? Or do you just tell the CM at the ride you have DAS?
Guests who are using DAS or paying for Individual Lighning Lane access use the Lightning Lane. All other guests use the Virtual queue Standby Lane.Thank you so much! So if I am able to secure a virtual queue time for Remy, at that point would you reserve a DAS time for that ride? Or do you just tell the CM at the ride you have DAS?