Updating because we used the service today from MCO and BLT.
Nothing but rave reviews. I received a text this morning with our driver’s name and information and a photo of the car he would pick us up in. Before our flight landed I had a text that our driver was 4 minutes away and where he would pick us up, and a selfie so we knew his face. He communicated with me every second from the time we reached baggage claim to the time we were loaded in the car. He did not want any help loading our bags despite our numerous offers.
Car was brand new, and spotless. There was a tablet with trivia games strapped to the headrest for backseat passengers. We were offered a choice of music/ playlists or if we wanted to set up our own devices. Air conditioning was on full blast.
Our Publix Instacart pickup was a fiasco and our driver was gracious and pleasant about it, and assured me I didn’t need to worry.
Our driver flagged down a Bell Services CM when we arrived at BLT and helped unload our bags (again refusing our help). He was really wonderful- very kind and cheerful and I’m looking forward to seeing him again for our pickup on Sunday.
ETA: in our reservation I specified that the car seat we needed was a booster and the car arrived with what appeared to be a brand new booster seat for my son (the kind with a back- not just the “slab” type).