Thanks guys! You're making me feel better! It was REALLY hard not to say something, and I did (somewhat loudly) comment to my husband that it was so nice that we were able to get these seats for finding a lost child, but she was in such a rampage, I doubt she heard me! The 2 ladies seating on the bench beside us knew why we were there (we had talked about it before this woman arrived) and I could tell they were getting really annoyed with her too. Especially because she kept on going during the show!
Oh, for the PP that asked, we didn't get to meet anyone or anything, just sit in the front row. I never knew they were reserved for VIP. I don't know if they normally are or not, but when we walked up, there was a little card on the bench that said Reserved.