We really like the swan and dolphin. I will say, it does take a little bit of time to get oriented in the hotel, as they don't really have lots of signs telling you where things are. Once you get the lay of the land your great. I think they have like a bay of 6 elevators, in each wing at the dolphin. That way you don't have to wait very long for an elevator. They give you a map on check in, take a good look at it. We've been to dolphin 3 times, and swan once, and now we know where things are. Plus, we like dolphin a little more since tubbies is there, and they have a better workout facility to keep up on rehab exercises.
If she has a messed up hip, she will probably like the heavenly beds more than the disney beds in the disney property hotels. The heavenly beds are awesome. I have knee and hip problems, bursitus, etc, and sleeping there is wonderful. So, soft, her hip will probably love it. It led us to purchase one of those temporpedic mattresses. So now its hard for us to goto the reg disney resorts, since they have the usual hard mattress which leaves me tossing and turning because of the pain. So, for a hip problem, the swan dolphin has the best beds around.
The one thing that is frustrating about the boat side entrance, of the dolphin, is that the it has escalators when you
first go in the door. You do however, have access to several elevators, you just have to walk down the halls to get to them. It just is a bit annoying, pretty entrance there, and you can't use it. The bus side, you just roll out with the walkers. I'm semi-mobile, so we never request an accessible room, so I can't answer those questions. I figure they are for someone who really needs the special room, and that isn't me.
We always rent offsite for wheelchairs. They are always ready and waiting for us. We have use walker several times.
Good luck and have a great stay
Dolphin, swan is one of our favorite places to stay. Mainly because of the beds, and my leg problems. Your mom will probably get a better night sleep in those beds than in a regular hard mattress. Plus, we love the location, and with great rates, you can't be the price.
Depending on your party, renting a
scooter is probably the
way to go. That way someone doesn't have to push her the
whole time, and she will have more independance. It takes a little getting use to driving those things, but she can get use to it. Have her practice at some of the local stores, that have those
scooters. You know run into a few aisles, get use to backing up and get her more comfortable,
Connie