Trust me we all understood that rides go down and none of us blamed anyone in particular.
The party was held inside that night so to me when that happens its probably a good idea to allow guests to ride prior to Illuminations especially since there is a lot of extra walking involved when you go to check in at one place and they tell you to go all the way over to Norway then you have to go all the way back over to view Illuminations and then go all the way back over to Norway
But I guess that's besides the point anyways.
There were many that took the alternatives and there were many that were outwardly upset and did not.
I think the lateness and how cold it was definitely got the better of some.
I'm not sure if anyone else decided to reach out to Disney after.
I don't feel like the ride is at all a "bonus".
You are paying for the ride.
Prior to the addition of the Frozen theme the Illuminations Sparkling Dessert Party cost $49 per adult. With the addition of the attraction the price went up to $79 per adult.
Clearly Disney feels that riding the attraction is worth another $30 per adult.
So in my email I requested compensation in that amount by either receiving a refund in that amount to my credit card or a gift card.
I have not heard back yet but will update when I do.
I'm not generally one to have much to complain about on my Disney trips but this was just quite disappointing for the additional amount of money I paid.
Its not like say
MVMCP where if one piece of the party cannot go on as planned its a small piece of the total.
With this dessert party there are 3 pieces all of which were not as planned although the alternatives for where its held and having to stand for Illuminations were made quite clear in advance so I have no issues with those pieces.
Next trip I'm staying CL and purchasing FP+ so I'll definitely be using one for FEA heck maybe even 2 to make up for not being able to ride this time.