And yes, it's Air Canada that's in negotiations to buy Transat.
Ugh, that’s probably bad news for me. My home country is Ireland and Air Transat would be a competitor for AC on that route. That would leave Aer Lingus and AC with more chances to take all my money in one trip!
Well I'm freshly back from an Air Transat trip.
We won't be using Air Transat again. My daughter has used them as the provider for her destination wedding in Mexico.
Many of us had booking troubles when trying to log in and reserve our seats 24 hrs in advance. My Bil's girlfirend...they couldn't even pull up any of her reservation. They had to spend 2+ hrs trying to get their seats selected. And many of the group leaving from Edmonton never got to sit together as by the time they were finally able to log in on the way home, most seats were taken and couples/families were split up. My sil, her husband and their daughter ( who is 12 ) were all split up for the 6 hr journey home.
When we got to the airport, they had chartered a Canadian North Plane for the Calgary group. Definitely NOT a comfy plane for a 6 hr trip. It was not made for longer haul flights. Thank goodness the trip down, the plane was not full so everyone was able to spread out.
The trip back...WOW...i'm still trying to decide on what to email them about that flight. We had another Canadian North plane...older and not even equipped with much technology...besides screens above the bulk heads...and they used DVD's to provide entertainment - and every disk they played...would NOT play the whole movie. My ear buds would not plug into the arm rest ( i have a pixel 3 ) so my son and I shared his. And if the connector wasn't sitting just right...the earphones would not work. Honestly, the movies they played were not ones I would have chosen to watch. I rode a grey hound bus 25 yrs ago that had better entertainment than this old plane did. This plane still had the ashtrays in the arm rests from when they allowed smoking on planes, just to give you an idea of how old the plane was.
The plane was full...and even tighter and cramped seats for a 6 hr flight. And the cabin crew...wow...RUDE RUDE RUDE!!!!!!!! Not patient with anyone, would often walk by knowing that people wanted things...and they were simply ignored. I'm still angry with how the flight went. They were very late arriving, taking off, and arriving back in Calgary.
Simply put...we will not be using them in the future. Not many of us flying ( and many of them are regular winter vacationing people ) will use them again, just to simply save a few dollars. I would rather spend the extra money to have a more comfortable flight where technology is a bit more advanced abd NOT charter the cheapest plane they can find. Where the company will try to address concerns you have when you need to call them about your flight, seats, upgrading, etc etc etc etc. No one out of 51 people in our group booking had a good thing to say about them.
Aww MAN, this SUCKS!! I know you've been working your butt off to make this trip perfect for your daughter and to have this bookend the trip is just nasty. I certainly hope you contact the travel agency you worked with so they are aware of all the hassles you dealt with -- they should be made aware of the fact that you won't use AT again. Just so many things wrong with that entire trip, I hope the actual resort was better than the flights!!Well I'm freshly back from an Air Transat trip.
We won't be using Air Transat again. My daughter has used them as the provider for her destination wedding in Mexico.
Many of us had booking troubles when trying to log in and reserve our seats 24 hrs in advance. My Bil's girlfirend...they couldn't even pull up any of her reservation. They had to spend 2+ hrs trying to get their seats selected. And many of the group leaving from Edmonton never got to sit together as by the time they were finally able to log in on the way home, most seats were taken and couples/families were split up. My sil, her husband and their daughter ( who is 12 ) were all split up for the 6 hr journey home.
When we got to the airport, they had chartered a Canadian North Plane for the Calgary group. Definitely NOT a comfy plane for a 6 hr trip. It was not made for longer haul flights. Thank goodness the trip down, the plane was not full so everyone was able to spread out.
The trip back...WOW...i'm still trying to decide on what to email them about that flight. We had another Canadian North plane...older and not even equipped with much technology...besides screens above the bulk heads...and they used DVD's to provide entertainment - and every disk they played...would NOT play the whole movie. My ear buds would not plug into the arm rest ( i have a pixel 3 ) so my son and I shared his. And if the connector wasn't sitting just right...the earphones would not work. Honestly, the movies they played were not ones I would have chosen to watch. I rode a grey hound bus 25 yrs ago that had better entertainment than this old plane did. This plane still had the ashtrays in the arm rests from when they allowed smoking on planes, just to give you an idea of how old the plane was.
The plane was full...and even tighter and cramped seats for a 6 hr flight. And the cabin crew...wow...RUDE RUDE RUDE!!!!!!!! Not patient with anyone, would often walk by knowing that people wanted things...and they were simply ignored. I'm still angry with how the flight went. They were very late arriving, taking off, and arriving back in Calgary.
Simply put...we will not be using them in the future. Not many of us flying ( and many of them are regular winter vacationing people ) will use them again, just to simply save a few dollars. I would rather spend the extra money to have a more comfortable flight where technology is a bit more advanced abd NOT charter the cheapest plane they can find. Where the company will try to address concerns you have when you need to call them about your flight, seats, upgrading, etc etc etc etc. No one out of 51 people in our group booking had a good thing to say about them.
Wow! That’s awful. Yeah, I’d be writing them a letter. And I’d post on their FB page too! My husband has flown them and refuses to ever fly with them again. Old old planes. Very uncomfortable. He thought the last on rattled so much it would fall apart.Well I'm freshly back from an Air Transat trip.
We won't be using Air Transat again. My daughter has used them as the provider for her destination wedding in Mexico.
Many of us had booking troubles when trying to log in and reserve our seats 24 hrs in advance. My Bil's girlfirend...they couldn't even pull up any of her reservation. They had to spend 2+ hrs trying to get their seats selected. And many of the group leaving from Edmonton never got to sit together as by the time they were finally able to log in on the way home, most seats were taken and couples/families were split up. My sil, her husband and their daughter ( who is 12 ) were all split up for the 6 hr journey home.
When we got to the airport, they had chartered a Canadian North Plane for the Calgary group. Definitely NOT a comfy plane for a 6 hr trip. It was not made for longer haul flights. Thank goodness the trip down, the plane was not full so everyone was able to spread out.
The trip back...WOW...i'm still trying to decide on what to email them about that flight. We had another Canadian North plane...older and not even equipped with much technology...besides screens above the bulk heads...and they used DVD's to provide entertainment - and every disk they played...would NOT play the whole movie. My ear buds would not plug into the arm rest ( i have a pixel 3 ) so my son and I shared his. And if the connector wasn't sitting just right...the earphones would not work. Honestly, the movies they played were not ones I would have chosen to watch. I rode a grey hound bus 25 yrs ago that had better entertainment than this old plane did. This plane still had the ashtrays in the arm rests from when they allowed smoking on planes, just to give you an idea of how old the plane was.
The plane was full...and even tighter and cramped seats for a 6 hr flight. And the cabin crew...wow...RUDE RUDE RUDE!!!!!!!! Not patient with anyone, would often walk by knowing that people wanted things...and they were simply ignored. I'm still angry with how the flight went. They were very late arriving, taking off, and arriving back in Calgary.
Simply put...we will not be using them in the future. Not many of us flying ( and many of them are regular winter vacationing people ) will use them again, just to simply save a few dollars. I would rather spend the extra money to have a more comfortable flight where technology is a bit more advanced abd NOT charter the cheapest plane they can find. Where the company will try to address concerns you have when you need to call them about your flight, seats, upgrading, etc etc etc etc. No one out of 51 people in our group booking had a good thing to say about them.
I'm wondering if you had any indication before you left of which type of plane they would be using for your flights?