harriettbrawner
Mouseketeer
- Joined
- May 19, 2014
My check in was supposed to be on Sat. The cast member said that they were calling all Friday check in's (this was last night-Thurs when I spoke with her.) She went on to say, I would have been called today about my Sat check in if I had not called.
Our travel agent is on hold today for the FOURTH time trying to find out what is happening with our Saturday check-in for a campsite and a cabin. I'm not upset with the CM's or Guest Services because they are just doing their jobs, but corporate is going to be getting an earful from me when this is over. We are 48 hours from check-in for TWELVE people and still have no idea what is going on. This is not acceptable, especially when we know that people with check-in dates after ours have already been contacted and given their accommodations.