Okay, so this doesn't entirely make sense to me, but I got a call back about the email I sent this evening regarding the dog free locations and their proximity to the dog relief areas at POR. I will say they are definitely taking these complaints seriously it seems, as the CM who called me this morning contacted POR and got back to me within just a few hours tonight.
What they told her (from someone at POR) was that the location near Building 15 was put in just because it was a large grassy area with the room to accommodate dogs. She said dogs might be visible from Building 15 but they shouldn't be walking around in the preferred building area. She also said the one near Building 95 is a small area and not expected to get much use as they would have to walk a bit of a distance to get there from the dog friendly rooms. No idea why they bothered putting it there then unless they expect a high volume of dogs? But she assured me the actual rooms in both buildings will not be used to accommodate pets ONLY service dogs as all rooms do.
She said that if I wanted to be away from the dogs in the preferred section that they would place me in a building other than 15.
Of course this led me to the question of, are the dogs allowed to just roam the entire resort? To which she responded with an very emphatic no, absolutely not. She said if I was taking any of the paths away from the dog friendly rooms, walking along the river as an example, I should not be encountering any dogs. She also said that if I did see dogs in these areas that I am encouraged to report it to a CM.
Awesome, definitely what I want to hear, but it just confuses me a little as to how the dogs are supposed to get to the relief areas by 95 and 15 if they aren't allowed to walk around the resort? Maybe they are assuming all dogs will be small enough to carry?
Anyhow, the CM was extremely nice and definitely trying to be helpful and find the correct answers. I'm just not sure the higher ups planned this out all that well. It also seems as if they want to be helpful when I go to book next month in assisting us in finding what I'm looking for if the dog thing seems to be hindering my options. Again, very nice to hear and we'll see if it pans out.
I'm hopeful that Disney reaching out so quickly to address these issues with unhappy guests has an effect in the long run and isn't just a short term reaction, but only time will tell.