When my older daughter graduated in 2015 I called disney merchandise 877-560-6477. They can mail you anything that the parks sell. I just told them I wanted the ears graduation hat, they looked it up and shipped it. I believe I called sometime in January, because I wanted to surprise her with them before we left for our trip in mid March. (PS I also used this number after the trip to call and get a jacket that I saw on the trip but they didn't have my size at the time and it wasn't sold online, just describe and tell them where you think you saw it if you can remember)