Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[cinmell]

Oh, that makes sense, I didn't think of that.

 

[Robo]

Hello! We are going to spend our vacation at WDW. Originall, we only planned to stay for 4 days so I purchased 3 days base tickets fron undercover tourist. Now, we changed our plan and we will stay 3 more extra days. My kids want to go to Typhoon lagoon for 2 days. My question are :

1. should I upgrade my tickets to parhopper plus when I get there and how much does it cost to upgrade? Or

2. Should I just purchase tickets for Typhoon lagoon?

$420.68 3-Day PH PLUS, WDW Price
$324.83 3-Day Base, WDW Price
= 95.85 Cost to upgrade 3-Day Base to 3-Day PH PLUS

$ 69.23 Cost of ONE DAY Water Park ticket.
$138.45 Cost of Water Park Annual Pass. About the cost of buying 2 separate WP days.

 

[rdaky]

So I am sure that I've read here (and other places) a million times that if you upgrade your MYW tickets and use the water park entitlements, that you must purchase the annual pass that includes water parks. We used 3 water park entitlements from MWY PH PLUS tickets and then upgraded to the annual passes that do not include water parks. We asked at 2 different locations (Magic Kingdom and our resort) and both said that we did not have to upgrade to the Platinum Plus. Just an FYI.

 

[Robo]

So I am sure that I've read here (and other places) a million times that

1. if you upgrade your MYW tickets and use the water park entitlements, that you must purchase the annual pass that includes water parks.
We used 3 water park entitlements from MWY PH PLUS tickets and then upgraded to the annual passes that do not include water parks.
2. We asked at 2 different locations (Magic Kingdom and our resort) and both said that we did not have to upgrade to the Platinum Plus.
Just an FYI.

1. Yes.
2. You caught a break.

 

[ravenclawtrekkie]

So I am sure that I've read here (and other places) a million times that if you upgrade your MYW tickets and use the water park entitlements, that you must purchase the annual pass that includes water parks. We used 3 water park entitlements from MWY PH PLUS tickets and then upgraded to the annual passes that do not include water parks. We asked at 2 different locations (Magic Kingdom and our resort) and both said that we did not have to upgrade to the Platinum Plus. Just an FYI.

This means that those CMs either a) didn't know the rule or b) didn't care about it.

 

[Wubar]

This means that those CMs either a) didn't know the rule or b) didn't care about it.

As always, it's probably a lot of column A sprinkled with a bit from Column B.

 

[Robo]

So I am sure that I've read here (and other places) a million times that if you upgrade your MYW tickets and use the water park entitlements, that you must purchase the annual pass that includes water parks. We used 3 water park entitlements from MWY PH PLUS tickets and then upgraded to the annual passes that do not include water parks. We asked at 2 different locations (Magic Kingdom and our resort) and both said that we did not have to upgrade to the Platinum Plus. Just an FYI.

And, to explain further why the CMs were wrong in their upgrade info...

A ticket upgrade is designed to make the situation as though the guest had purchased the final, upgraded ticket to begin-with.
(As in, if a guest upgrades to an AP, they back-date the AP's anniversary date to the day that the original ticket was first used.)
In that way, after a guest has used a day or more (even "all of") the original ticket, the guest does not have to lose the value of
those already-used days in the upgrade transaction.
So, to the situation of upgrading to an AP -AFTER- a guest has used one or more of the "Water Parks" entries from the original
Park Hopper Plus ticket... the AP UPGRADE would be designed so that it would "appear" as though the guest had bought the AP to begin-with...
and, since there has been a visit (or more) to a Water Park, that would mean that the upgraded AP would need to be the
Platinum Plus (or similar) that INCLUDES the Water Parks assets.
Otherwise, the guest would have been given the Water Park visit(s) for free.

 

[rdaky]

This means that those CMs either a) didn't know the rule or b) didn't care about it.

Hmm.. that's interesting. We specifically asked if we needed to upgrade to the one that includes water parks because we had heard we would have to, and both locations said no. It made me wonder if the rules had changed.

 

[Robo]

Hmm.. that's interesting. We specifically asked if we needed to upgrade to the one that includes water parks because we had heard we would have to, and both locations said no. It made me wonder if the rules had changed.

Take a look at my post #4487 above for more details of the "why" of the upgrade rule.

 

[rdaky]

Take a look at my post #4487 above for more details of the "why" of the upgrade rule.

Oh I completely understand why. It makes total sense. But what are you going to do when multiple (as in 4-5) cast members are telling you something different? Both my husband and I asked separately when we were considering upgrading and doing the math, and we got the same answers and the same dollar amount to upgrade.

 

[ultimatefans]

The MDE app update states that we can upgrade our tickets to an annual pass within the app. We have tickets with our package and plan to do this once we arrive on property in a couple of weeks. Will I be able to scan my Magic Band to show proof of my AP to get the AP discounts? Or do I need a separate AP card, which means that I should go to Guest Relations to update to an AP?

 

[Robo]

The MDE app update states that we can upgrade our tickets to an annual pass within the app. We have tickets with our package and plan to do this once we arrive on property in a couple of weeks. Will I be able to scan my Magic Band to show proof of my AP to get the AP discounts? Or do I need a separate AP card, which means that I should go to Guest Relations to update to an AP?

I have not heard of any change in the need to show an AP card and ID in order to get the AP discounts.
Being able to upgrade to AP in MDX would not necessarily indicate any change in that "AP card" policy.
As always, anything can change at any time.
Stay tuned.

 

[ultimatefans]

I have not heard of any change in the need to show an AP card and ID in order to get the AP discounts.
Being able to upgrade to AP in MDX would not necessarily indicate any change in that "AP card" policy.
As always, anything can change at any time.
Stay tuned.

Thanks, since they're now allowing updating within the app, hoping a MagicBand and id will be enough to get discounts. I'll post if I find out anything new when I update.

 

[ravenclawtrekkie]

The MDE app update states that we can upgrade our tickets to an annual pass within the app. We have tickets with our package and plan to do this once we arrive on property in a couple of weeks. Will I be able to scan my Magic Band to show proof of my AP to get the AP discounts? Or do I need a separate AP card, which means that I should go to Guest Relations to update to an AP?

You will still have to visit a ticket window (or GR) to get your AP card for discounts. Also, an AP upgrade in the app must be validated at a ticket window with the owner’s ID before its first usage as an AP anyway.

 

[ultimatefans]

Also, an AP upgrade in the app must be validated at a ticket window with the owner’s ID before its first usage as an AP anyway.

I did not realize that, I'm not sure what the point is of allowing the upgrade in the app then. Thanks for the info!

 

[ravenclawtrekkie]

I did not realize that, I'm not sure what the point is of allowing the upgrade in the app then. Thanks for the info!

The purpose is primarily for Florida residents, who have a 14 day window after the use of a 1-day ticket to upgrade it, who then go home to Miami or Jacksonville, decide they wanted to upgrade, but they aren't returning within that window. They ask all the time if they can upgrade online or over the phone. I guess Disney finally decided to let them.

 

[shoreward]

Though I see a message to upgrade on the app, I get an error message to try again or call.

 

[ultimatefans]

The purpose is primarily for Florida residents, who have a 14 day window after the use of a 1-day ticket to upgrade it, who then go home to Miami or Jacksonville, decide they wanted to upgrade, but they aren't returning within that window. They ask all the time if they can upgrade online or over the phone. I guess Disney finally decided to let them.

Ahhh, that makes sense! I'm not a FL resident so I'm not familiar with all of the different options they have. Thanks for clearing that up!

 

[ArielSRL]

In general, AP MB's are mailed to new AP holders AFTER they have returned home from WDW following their first visit to WDW on which they bought the new AP.

Do the APs have to be activated on that trip or just purchased?

 

[Wood Nymph]

I thought that I would share my experience last week. I had bought 5 day park hopper tickets from Undercover Tourist before the price increase earlier this year. We had used a couple days of the tickets when I went to the concierge at our resort to add the water park option. He charged me over $50 per ticket for the upgrade because he knew that I had paid the old price for the tickets and he said that he had to charge me the current price for the plus tickets.

Was there anything different that I could have done that would have made the added cost only $26.63 per ticket instead of over $50?

The tickets that I bought from Undercover Tourist were hard tickets, not e-tickets. The tickets were linked to the MDE accounts.