Will Robertson
Earning My Ears
- Joined
- Apr 3, 2019
Agreed!Its amazing to me how the dinner is so fast, yet the breakfast is so painfully slow.
Agreed!Its amazing to me how the dinner is so fast, yet the breakfast is so painfully slow.
In terms of food safety rules can the food be given to another table after it's already been dropped on at another?
No. Once it is put down, if you don't want it, it goes in the trash.
So, if you are going to do this, make sure you speak up BEFORE the plate hits your table.
That's what I was thinking. So only way it can easily go to another table is if it's done prior to it being put down on the table by whomever. Not a bad idea just gotta get the timing right.
YOU are the one who said eating within 75-90 mins was like a hot dog eating contest. And mentioned something about an eating disorder if eating so fast (75 mins). I mention Joey and you get all snarky. I mention eating for 2 hours and the size of the person (to counter your eating disorder comment) ad you get snarky. What the heck???See that? Not a name or feat that I do more than glaze my eyes over once a year although I'm sure his family members and admirers are proud of his notoriety.
Your link was focused on revenue increasing and not representative of all dining spots, thank goodness. I find it useful figuring out the current mindset of restaurateurs but it doesn't mean I or anyone else needs to adhere to it. I also don't follow the philosophy of " If you find it on the internet it must be true" as just as easily I can find a link (or 6) that refutes it. I'm not posting links since I actually know how I eat and most people I'm acquainted with.
110% correct. PeriodYOU are the one who said eating within 75-90 mins was like a hot dog eating contest. And mentioned something about being anorexic or eating disorder. I mention Joey and you get all snarky. I mention eating for 2 hours and the size of the person (to counter your anorexic comment) ad you get snarky. What the heck???
Also, my google of how long restaurants turn over tables...and folks are like 'oh do Google is gospel' snark. Well it is a FACT that restaurants have a set turnover time as they set up resies. They do have a plan...and a time they like to follow. My 75-90 mins or whatever I found on google...of course that's not necessarily exact...for Ohana. But I am willing to bet 2.5 hours is NOT their turnover time. So you wanting 2.5 hours IS eating into someone else's time.
And I agree with the newer posts that say that Ohana is family style cooking in bulk to be dumped on table, no ordering off menu. And further more, it's a type of meal to be all eaten together. I like the apps and meats all together with the peanut sauce. My frustration at Ohana is when we ask for more sauce and it never comes and we ask again and still it doesn't arrive until we're done eating. Also, like to get bar drinks and would get 2-3 each but they never keep them coming (that is a big issue all over WDW). And when it's time to pay, we sit there and sit there waiting for bill and then wait again for them to take bill/payment and we use TIW card so that adds time (and if you want to pay with MB.....that used to be added time). But I agree with those who say the food all comes like a well oiled assembly line...and you don't have to eat it fast. But I think most folks would also agree to stay for 2.5 hours is pushing into rude for the next guests who want that table.
This isn't the local pub at home....this is a high demand themed restaurant at Disney. Lots of families with kids waiting for their tables. The staff have to keep things moving along. Our experience at Cali Grill....the place had empty tables all night long. I think there they do under book and have long turnover times. It's a high end dining experience so they want calm peaceful atmosphere. ANd the servers are getting bigger tips so they can spend more time on each table. Plus there are lounges all over for the social talking and having drinks with friends. There is even a really good one at Poly (Trader Sam's).
15-20 years ago it was a great place. The food was amazing. The meats at the time were cooked correctly and did not have weird sauces on them. The service was very good and timely. The entertainment was fun. It was just a completely different place. They have suffered from their own success probably due to poor management. They keep trying to get as many people in as possible that everything is suffering for it. I don't know why they could not just open from lunch on or just let it be someplace that is extremely hard to get into.
No. Once it is put down, if you don't want it, it goes in the trash.
So, if you are going to do this, make sure you speak up BEFORE the plate hits your table.
The difference at a place like Ohana is there is no wait time to look at the menu, and then wait for your food to cook, which can be quite some time when food is cooked to order. Their food is ready to go, so it makes sense that the dining experience would be shorter here. That said, it would be nice if you didn't feel rushed!No it just says the average time restaurants plan to turn over tables. So I am sure Ohana plans 1 hour and 45 mins like average. So one staying 2.5 hours is eating into other folks' time. That's why I always wait 30+ mins past my ADR there.
It won't stay hot though, if you want to wait to eat.This post got me thinking about big family dinners, like Thanksgiving. Don't you all put all the food out at once and just help yourselves during those types of meals? You eat at whatever pace you want, but the food is all laid out for the taking. Ohana is like this. Just because the food is placed on your table/plate, doesn't mean you have to scarf it all down instantly. Just serve up your plates as desired and pace yourselves. That is what "family style" dining is. I don't see why it matters when the food is put down? As far as I'm concerned, at WDW, by the time I sit down for ANY meal, I'm ready to eat! Last couple times we went to Ohana, we got the salad before our drinks came around (but we had water). We all served ourselves and started eating, but we didn't HAVE to.
^^This! Fond memories of the night we got engaged 20 years ago. We actually walked in and were given a window seat without asking. We fell in love with the food and ambiance and would go every trip until maybe 10 years ago when it started to slide. Like you said, it's probably a vicim of its own success. Things started slowly dropping off the menu and the service got worse and worse. They have a lot of people who want in and they have to push and mass produce to get them in. People keep coming so they have no incentive to get better. Le Cellier is the same. Everything used to be so fresh and the legendary breadsticks were fantastic... The free dining plan single credit killed that place awhile ago. With DVC a lot of nights we just eat frozen pizzas in the room. I'll be sad if Spice Road Table ever slides, so far so good with that place but for some reason it's rarely crowded.
Don't expect you to, or even to know that a metric exists . We're just coming up with possible explanations why the OP's service was so fast and disappointing.I don’t care if the table doesn’t get turned over in the time they want.
Don't expect you to, or even to know that a metric exists . We're just coming up with possible explanations why the OP's service was so fast and disappointing.
That's what happened, not why it happened.Well, the explanation is that the OP's request to slow down the food was ignored, no matter with the metric is. That's the crux of the issue and a well deserved complaint.
And I agree with the newer posts that say that Ohana is family style cooking in bulk to be dumped on table, no ordering off menu. And further more, it's a type of meal to be all eaten together. I like the apps and meats all together with the peanut sauce. My frustration at Ohana is when we ask for more sauce and it never comes and we ask again and still it doesn't arrive until we're done eating. Also, like to get bar drinks and would get 2-3 each but they never keep them coming (that is a big issue all over WDW). And when it's time to pay, we sit there and sit there waiting for bill and then wait again for them to take bill/payment and we use TIW card so that adds time (and if you want to pay with MB.....that used to be added time). But I agree with those who say the food all comes like a well oiled assembly line...and you don't have to eat it fast. But I think most folks would also agree to stay for 2.5 hours is pushing into rude for the next guests who want that table.
This isn't the local pub at home....this is a high demand themed restaurant at Disney. Lots of families with kids waiting for their tables. The staff have to keep things moving along. Our experience at Cali Grill....the place had empty tables all night long. I think there they do under book and have long turnover times. It's a high end dining experience so they want calm peaceful atmosphere. ANd the servers are getting bigger tips so they can spend more time on each table. Plus there are lounges all over for the social talking and having drinks with friends. There is even a really good one at Poly (Trader Sam's).
Well, the explanation is that the OP's request to slow down the food was ignored, no matter with the metric is. That's the crux of the issue and a well deserved complaint.
But no other high-demand restaurant onsite serves the way 'Ohana does - not even Whispering Canyon et al.and while I am okay with change, I am not okay with the chaotic and hectic pace that has now been introduced there. It is high demand, but there are other restaurants within WDW property that are as well, and they are not compacting the dining time in order to herd more people in and out
This isn't the local pub at home....this is a high demand themed restaurant at Disney. Lots of families with kids waiting for their tables. The staff have to keep things moving along.
In my very limited experience with Ohana, the food runners are just that - runners. They seem to drop the food on your table or plate so quickly that you don't have time to ask questions or stop them. I'm a vegetarian and the few times we went I ended up with meat on my plate before I could stop them. And that was with a note on our reservation that indicated I was a vegetarian. I honestly think they follow the "don't ask for permission, ask for forgiveness" policy and would rather speed through service at the expense of wasting a bunch of food rather than slow things down long enough for servers/food runners to get a good sense of what's going on.