Who said anything abut releasing personal info? To the buyer one contract looks just like another. They can steer you toward putting a bid in on a different contract if they think that will be a smoother transaction. The on-line form can't do that. After all, we've all seen contracts that are listed below the others but still don't immediately sell.
I think the situation between my husband and myself is personal! I should choose who knows if we are divorcing, and how amicable we are about it! If the reseller, who should be working on my behalf, encourages people to offer lower because I’m going through a bad situation I’d be very unhappy. They have every right to suggest to me that I may want a lower asking price for a quick sale, but not to encourage anyone else to offer lower.