Aside from Parks, where can I have Customer Service review old tickets

tbssenterprises

DIS Veteran

Joined

Oct 3, 2008

• Mar 27, 2018

• #1

Hi. Going down for a few days to chill. Want to bring along some "old" tix with no expiration. Just want to have them checked to see how many days are left.

Don't want to do it at the Parks. Where else can I do it? Do certain hotels have the ability? I don't want to go to Guest Relations at the parks......

 

disneydreamer1980

DIS Veteran

Joined

Jan 12, 2017

• Mar 27, 2018

• #2

Disney springs

 

frisbeego

Mouseketeer

Joined

Mar 29, 2013

• Mar 27, 2018

• #3

tbssenterprises said:

Hi. Going down for a few days to chill. Want to bring along some "old" tix with no expiration. Just want to have them checked to see how many days are left.

Don't want to do it at the Parks. Where else can I do it? Do certain hotels have the ability? I don't want to go to Guest Relations at the parks......

Click to expand...

I did it at Disney Springs in December. Unfortunately, I brought an old room key instead of an old ticket. I then asked if I could do it from home (since it affects my ability to make FP reservations), and the CM gave me a business card with guest services email address on it. I haven't tried by email yet.

 

tbssenterprises

DIS Veteran

Joined

Oct 3, 2008

• Mar 27, 2018

• #4

Wondering why you can't do it at the hotel concierge desk??

 

rmm7e

Mouseketeer

Joined

Aug 17, 2010

• Mar 27, 2018

• #5

If you put them in the MDE app it will tell you how many major park days are left, but not necessarily how many water park days. You don't have to link them to a person if you don't want to. Of course if they are really old this may not work.

 

DisLaw

DIS Veteran

Joined

Sep 11, 2008

• Mar 27, 2018

• #6

If you’re home you can also email Ticket.Usage@DisneyWorld.com with a photo of your ticket and your ID and they can check for you too. I’ve done this many times with old tickets I had at home.

 

Justbranches5

Earning My Ears

Joined

Sep 1, 2006

• May 20, 2019

• #7

TIP: If your email has gone through, you will receive a canned auto response from them within minutes. Do NOT attempt to send more than 1 ticket (both sides) and a receipt in each email. Send multiple emails and label them with your name, trip date and 1 of 4, etc in the SUBJECT line. I learned the hard way that my emails that appeared to go through, actually did not.

 

MrsInsG

Mouseketeer

Joined

Jul 12, 2017

• May 20, 2019

• #8

rmm7e said:

If you put them in the MDE app it will tell you how many major park days are left, but not necessarily how many water park days. You don't have to link them to a person if you don't want to. Of course if they are really old this may not work.

Click to expand...

This will only work if the tickets are from after a certain date. I found some from 2005 I have to take to a physical location.

 

GADisneyDad14

Disney Resorts Board

Moderator

Joined

Jul 3, 2014

• May 20, 2019

• #9

Since this is an older thread, closing to avoid confusion and replies to old posts.