After 2.5 hours I finally got through to the V.I.Passholder line. Wanted to renew 4 AP's. They extended one of our 4 AP's last week which really screwed me. The other 3 were not extended. I purchased all 4 of them at the same time. None of them are within the 60 day window so they wouldn't allow me to renew any of them. The CM said he was only allowed to put a note on my request saying that I want to renew all 4 AP's outside of the 60 day window. Kept referring me to check the web site for updates to the Annual Passholder renewal policy. He did suggest I change my room only resort reservation to a package with regular length of stay tickets, then upgrade them to AP's during our visit. I asked if they would honor the 15% discount I would have gotten if I was able to just renew the AP's within the renewal window and he did not know. This should not be this difficult. Has anyone been able to renew their AP's outside the 60 day window? I though I read they were allowing this.