I just sent an email to the AP dept about my request to have our AP frozen, or paused, so we can retain our approx 9 month time that's left on our AP, and then allow us to pick the time when we would like the AP to be active again.
I would suggest that others also pass along this message to Disney. Give us a third option. Choices: Extension, Refund, or a temporary Freeze/Pause. I honestly think that if that 3rd option was put in there, then there would be very few people that would choose the refund.
It can't hurt to have our voice heard.
Now for an email for Guest Relations/Customer Service. I'm having trouble finding one. Does anyone have their email?
Thanks!