We have 4 Platinum AP's that we only got to use once last December for 6 days. Had to cancel the other 2 trips because of the closure. All 4 AP's expire on August 29th. We are not going to get to use them again. I called the AP V.I.Passholder support line and asked about the partial refund. I was told that because the opening is still not official until the Governor approves it, they cannot start the partial refund process yet. Then she said I had the option of requesting an AP cancellation but was not very clear on how that worked. Which option is better?