The nighttime news here is SoCal picked up the story last night of the Wonder's 4 cancelled sailings. Not that they said anything or gave any info, but maybe this means a release of info is coming from Disney soon?
That's funny, because I'm still hold a booking for 12/2 to MR, so obviously they didn't cancel just some of them for the violence in Mexico. I wish my WAS cancelled, because it was booked as a placeholder and I could use the extra OBC.I think the local newspaper story (quoted in another thread) got it back in the news again. My MIL texted me this morning that it was reported on Fox News today that DCL is canceling the 4 MR cruises due to violence in Mexico. I told her it was OLD news (and I know DH already told her...), and that violence is not the issue. If it was so dangerous they wouldn't be going there for the next 4 months plus the fall cruises. Just a case of how wording such as "concern about traveling to Mexico by potential customers" (or something to that effect, from port officials NOT DCL) gets twisted around in the media.
I think the local newspaper story (quoted in another thread) got it back in the news again. My MIL texted me this morning that it was reported on Fox News today that DCL is canceling the 4 MR cruises due to violence in Mexico. I told her it was OLD news (and I know DH already told her...), and that violence is not the issue. If it was so dangerous they wouldn't be going there for the next 4 months plus the fall cruises. Just a case of how wording such as "concern about traveling to Mexico by potential customers" (or something to that effect, from port officials NOT DCL) gets twisted around in the media.
I know I briefly mentioned this before, but is anyone interested in maybe signing a petition of some sort to send to Disney....It sounds like many have been affected, either by these cancellations or previous ones, with unfair compensation. We had a Christmas week cruise planned that has just been destroyed....I Have already written letters to Disney, but I am really really wanting to spread the word further. I had a poor car sale once...(I was a teen, new to driving and was totally taken advantage of) and got a consumer advocate on my side....Lots of poor news media etc...and eventually got a fair compensation for my troubles. (was given a demo Honda for a lemon used Hyundai....not bad...it took a lot of work and effort, but paid off in the end.) Thoughts?????
I know I briefly mentioned this before, but is anyone interested in maybe signing a petition of some sort to send to Disney....It sounds like many have been affected, either by these cancellations or previous ones, with unfair compensation. We had a Christmas week cruise planned that has just been destroyed....I Have already written letters to Disney, but I am really really wanting to spread the word further. I had a poor car sale once...(I was a teen, new to driving and was totally taken advantage of) and got a consumer advocate on my side....Lots of poor news media etc...and eventually got a fair compensation for my troubles. (was given a demo Honda for a lemon used Hyundai....not bad...it took a lot of work and effort, but paid off in the end.) Thoughts?????
That is not what I am asking DCL to do at all....obviously we don't want other's affected...I have already expressed to Disney that I am more than willing to either 1) get on another cruise going anywhere Disney Sails over Christmas week 2012 for the same price....or 2) wait for a future Christmas sailing 2013...2014...even 2015 for the same price....(which you know is unlikely with inflation.. I too am trying to compromise here....I am not just trying to be an *** about it...I am trying to come up with a fair compromise for people who's CHRISTMAS DREAMS have been slashed by the company that advertises DREAMS COME TRUE! You know I understand that you are probably here to mediate and buffer....but a great many people here have really been negativatly affected...and this is a way to vent and blow off some steam. That poor person that had a wedding booked...I mean come on. REALLY!!!! isn''t that worth a little more than $500 shipboard credit? THeir wedding cake probably cost that much.
I know I briefly mentioned this before, but is anyone interested in maybe signing a petition of some sort to send to Disney....It sounds like many have been affected, either by these cancellations or previous ones, with unfair compensation. We had a Christmas week cruise planned that has just been destroyed....I Have already written letters to Disney, but I am really really wanting to spread the word further. I had a poor car sale once...(I was a teen, new to driving and was totally taken advantage of) and got a consumer advocate on my side....Lots of poor news media etc...and eventually got a fair compensation for my troubles. (was given a demo Honda for a lemon used Hyundai....not bad...it took a lot of work and effort, but paid off in the end.) Thoughts?????
Statements like "I am trying to come up with a fair compromise for people who's CHRISTMAS DREAMS have been slashed by the company that advertises DREAMS COME TRUE!" are not going to be effective unless you are trying to run a PR bomb for the local media. No one was harmed by these cancellations, just disappointed. Any negative affects experienced would still only be disappointment. Being disappointed that you do not get to do something does not entitle you to anything. I don't see where there could be "unfair compensation" as there is nothing to be compensated for. You get your deposit and any money paid back with more than a YEAR to plan something else. DCL offered an on board credit as a goodwill gesture but they certainly will have no problem filling the staterooms with out it.
How you are reacting now and how you continue to react to this will determine what Christmas is like this year not any perceived injustice by DCL.
RE: Carnival -- my girlfriend (who is a devotee of Holland America) has taken two Carnival cruises out of Baltimore and raved about the ships, the staff and the food. She is in her 60's, so not a party girl by any means
As for 2013, just spoke to my TA and she said the Med/Europe is being bantered around quite a bit for the Magic and she thinks ressies will open in the next two weeks.
I know I briefly mentioned this before, but is anyone interested in maybe signing a petition of some sort to send to Disney....It sounds like many have been affected, either by these cancellations or previous ones, with unfair compensation. We had a Christmas week cruise planned that has just been destroyed....I Have already written letters to Disney, but I am really really wanting to spread the word further. I had a poor car sale once...(I was a teen, new to driving and was totally taken advantage of) and got a consumer advocate on my side....Lots of poor news media etc...and eventually got a fair compensation for my troubles. (was given a demo Honda for a lemon used Hyundai....not bad...it took a lot of work and effort, but paid off in the end.) Thoughts?????
Ouch. That's a little bit harsh! I am not affected by these cancellations, but I can definitely understand why the folks that HAVE been affected are upset/frustrated/VERY disappointed about it. Some of these folks booked on opening day - months and months ago - because they knew that would be the only way to have an affordable Disney cruise vacation, especially over Christmas break. Because of the way DCL's pricing works, and the fact that these cruises were cancelled with NO replacement cruises announced, these folks are now left with no feasible option to cruise DCL in 2012.
So while DCL doesn't legally owe anybody anything, a little more goodwill would go a long ways, especially since Disney has always been known for their excellent customer service. These folks booked a vacation with DCL in good faith, and if DCL can't/won't do more to make up for the MAJOR headache/inconvenience/disappointment of their customers, then that doesn't exactly send a great message to the thousands of the rest of us DCL'ers who book months in advance in good faith. I can understand why people affected by these cancellations - and the lack of "appropriate compensation" - would be left with a bitter taste in their mouth for DCL right now.
Understand that you are entitled to your opinion, and your point about one's perspective/attitude determining one's experience is a valid one. But if you tried to put yourself in these folks' shoes, a little empathy might be called for as well.
Just my two-cents, FWIW.
The drama and over reaction to an event over a year away is what is harsh. I can not find empathy when there was 12 months notice given and people act like the rug was pulled out from under them 12 hours before they were to sail. Sure it stinks but DCL does not hold you to your reservation until 75 days out and yet DCL can not change anything once you put a deposit down?
Hurt feelings and disappointment don't merit compensation. No one's life was ruined, no one's vacation was ruined and no one's holiday was ruined. It was a change of plans. If a person can not adapt with a years notice then they have bigger issues. The "compensation" DCL offered was more than generous.
It seems like every time something like this happens, DCL (or what eer company) can not do enough. It wouldn't surprise me to see a lawsuit mentioned next.
Statements like "I am trying to come up with a fair compromise for people who's CHRISTMAS DREAMS have been slashed by the company that advertises DREAMS COME TRUE!" are not going to be effective unless you are trying to run a PR bomb for the local media. No one was harmed by these cancellations, just disappointed. Any negative affects experienced would still only be disappointment. Being disappointed that you do not get to do something does not entitle you to anything. I don't see where there could be "unfair compensation" as there is nothing to be compensated for. You get your deposit and any money paid back with more than a YEAR to plan something else. DCL offered an on board credit as a goodwill gesture but they certainly will have no problem filling the staterooms with out it.
How you are reacting now and how you continue to react to this will determine what Christmas is like this year not any perceived injustice by DCL.
What would be fair?
For people who plan literally years in advance for the opportunity to take a Disney cruise, the rug HAS literally been pulled out from under them.
Anyway...just my 2 cents. I know that most won't agree with me and I don't wish to anger anybody, but it is disheartening to see people claiming to be entitled to compensation that is not owed to them. That sense of entitlement is how we've become a country of lawsuits and self-imposed privilege, and that makes me sad. I don't know and can't speak for the original poster whom I quoted above, but I think they would agree that this is what's frustrating - the sense of entitlement when the people who booked (a) accepted the terms and conditions of booking and (b) have already been given more compensation than what was due to them.
Anyway...just my 2 cents. I know that most won't agree with me and I don't wish to anger anybody, but it is disheartening to see people claiming to be entitled to compensation that is not owed to them. That sense of entitlement is how we've become a country of lawsuits and self-imposed privilege, and that makes me sad. I don't know and can't speak for the original poster whom I quoted above, but I think they would agree that this is what's frustrating - the sense of entitlement when the people who booked (a) accepted the terms and conditions of booking and (b) have already been given more compensation than what was due to them.
I guess it's a matter of interpretation of the posts. I didn't just go back and re-read all 20 pages, but my overall impression is that the people who have been affected and that have posted here have expressed their disappointment and frustration and what they WISHED DCL would do or what they would LIKE for DCL to do, but I no shape, form, or fashion interpreted anybody to say that they were ENTITLED to anything more than they were getting. I think most everybody affected would agree with the legal terms of the contract and would agree that legally and technically they aren't owed anything. But that doesn't keep them for wishing/hoping/trying for more than what's been offered, or expressing their overall frustration and disappointment with the whole situation. And that's the part that I can understand, and that I don't have a problem with.