Yes and no. It did add Verizon as my subscription source but the next billing cycle is still 2022. I've been trying by phone to find resolve with D+ helpline but not gotten thru yet. I'd say they may be a little busy these days! (Ya think!) Looks like it did add Verizon and D23 but has not paused D23 yet!So did you try? Were they right? Did that give you till 2023?
Same here. No idea if I'll ever bother to call or just let it be and see if it sorts itself out. I hate calling places and trying to explain stuff like this. You end up having to tell 5, 6 different people as they pass you around and half will either not speak English or not understand, or both. I get frustrated.Yes and no. It did add Verizon as my subscription source but the next billing cycle is still 2022. I've been trying by phone to find resolve with D+ helpline but not gotten thru yet. I'd say they may be a little busy these days! (Ya think!) Looks like it did add Verizon and D23 but has not paused D23 yet!
Will do! I've called in and let the hold music play while I do things around the house. After a few times for an hour + each, I don't think I'll put much more effort into trying to get thru right off. I think I will get it resolved before too long just to get it out of the way. But access is good. I'm happy with the product and my family is enjoying it as well - so no big hurry!Same here. No idea if I'll ever bother to call or just let it be and see if it sorts itself out. I hate calling places and trying to explain stuff like this. You end up having to tell 5, 6 different people as they pass you around and half will either not speak English or not understand, or both. I get frustrated.
But, please, if you find out anything I'd love to know. Maybe I'll try online chat.
I just saw my email as well. Same thing it acknowledges the Verizon and D23 subscription and indicates the d23 will be paused but when I go to account details the next billing date still shows Nov 2022. It should be 2023. Just tried to call D+ to inquire - hold time was estimated 60 Minutes "plus". Gonna give a while longer before I hold for that amount of time.I got an email from Disney+ today that acknowledged my additional year. It specified that they'd pause my subscription for a year.
Mine shows no billing date at all. It did before but now indicates it's Verizon free year with no billing date shown.I just saw my email as well. Same thing it acknowledges the Verizon and D23 subscription and indicates the d23 will be paused but when I go to account details the next billing date still shows Nov 2022. It should be 2023. Just tried to call D+ to inquire - hold time was estimated 60 Minutes "plus". Gonna give a while longer before I hold for that amount of time.
Does your billing date show 2022 or 2023?
Ok. Not sure if it should show something or not. I spoke to a D+ rep prior to the launch. He said D23 would already be active and when I added the Verizon sub it would be reflected in the account billing detail. ie. 2023. That may or may not be accurate?? But I like D+ and I’ve got 3 years to work it out!!Mine shows no billing date at all. It did before but now indicates it's Verizon free year with no billing date shown.
Did your next billing date ever change?Mine shows no billing date at all. It did before but now indicates it's Verizon free year with no billing date shown.
I forgot all about checkingDid your next billing date ever change?
So, I'll check back with you guys in April I guess. xDDisney+ Customer Service said:I'm glad you were able to take advantage of the offer! We’re already working on processing the extensions - Your account will be updated to reflect the new expiration date within the next 90 days.