I have nothing to compare it to as far as area spas or previous experience since I had never been but I had a lovely time. It starts with essentially choosing your experience at check in (I won’t spoil it!) that informs the rest of your treatment and checkout, which was a nice touch. The Cast Members are fantastic.
Women’s locker room has basic amenities, with more available upon request, and was very clean. The lounge is pretty basic in terms of light snacks and drinks, but comfortable. I had a 50-minute prenatal massage with Julie and she was WONDERFUL.
Steam room and hot tub unavailable due to Covid but post-treatment I sat in a heated lounger for a bit and that felt great. Then got myself dressed and checked out. Gratuity is included in final total, and I got a little parting gift
So overall positive experience, I’d be happy to go back.