I think that for most of us who reserved it, the real value is having the reserved areas and food runners and not so much from the additional amenities. We really aren't fans of standing in line, so having someone get our food and a having table to eat on right there (and not a garbage can) is absolutely worth it to us
We only wanted to see one demo, which we booked and we've had our Illuminations Dessert party reserved for some time...so...as I've mentioned, any extra tidbits are just a bit of extra magic
I totally agree that Disney should have been able to provide the exact details, because the confusion that it's causing is a real pain when people have to plan