LovesTimone
Christmas Day 2017
- Joined
- Apr 29, 2009
I spent about 10 minutes on the phone today trying to make dinning arrangements for our up coming trip to DLP. We got half board plus free with our package...I was so confused I just stopped and told her I would call back ... I really need to understand how this works...
So I asked this question... what ever restaurant that I book will take the voucher, and then we pay the difference... She said no... you only get the book at the restaurants the take half board plus.... or you can up grade to the next level for half board premium for x amount per person per day.... She kept insisting on the upgrade to half board premium, and then got started about full board... I thought that you could use your voucher toward what ever restaurant you wanted if you were going to pay the difference...and the value of the voucher toward the meals.... she said they have no value toward the meals... and that they are taken only in the restaurants that a marked for half board plus....
Then I asked if we arrive late on arrival day, can I use 2 vouchers in one day... she said no only 1 a day... She said I could use for breakfast on departure day... I then said we are club level at Newport bay she said well then you can't use your voucher....
I'm so dang confused right now... Please I need some help... suggestions on how to proceed...
So I asked this question... what ever restaurant that I book will take the voucher, and then we pay the difference... She said no... you only get the book at the restaurants the take half board plus.... or you can up grade to the next level for half board premium for x amount per person per day.... She kept insisting on the upgrade to half board premium, and then got started about full board... I thought that you could use your voucher toward what ever restaurant you wanted if you were going to pay the difference...and the value of the voucher toward the meals.... she said they have no value toward the meals... and that they are taken only in the restaurants that a marked for half board plus....
Then I asked if we arrive late on arrival day, can I use 2 vouchers in one day... she said no only 1 a day... She said I could use for breakfast on departure day... I then said we are club level at Newport bay she said well then you can't use your voucher....
I'm so dang confused right now... Please I need some help... suggestions on how to proceed...
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