I just received a very interesting call from Disney Guest Services. Next week I was scheduled to stay three nights pool view at AKL. The phone rep told me that AKL was running behind on their refurbishments and could not accommodate all their booked guests, and that I was being moved to a different resort.
He first offered me a one-bedroom villa at Saratoga Springs. I explained that I will be a female traveling solo, and I am truly not comfortable with long walks alone after dark to my room, which I would probably have at SSR. And being solo, a standard room is best for me as long as the resort all under one roof or at least more compact. After a few minutes on hold, he came back and offered GF Sugar Loaf, which is adjacent to the main building, so no long walks in the dark.
While I was really looking forward to staying at AKL again, that is quite an upgrade! Give Disney credit for going above and beyond to meet their guests’ needs and make them happy. This will be my 25th trip to Disney, and also my birthday, so the pixie dust is much appreciated!
Also, if anyone is looking for one spot at the Jiko Wine Tasting next Wednesday, I just canceled mine. It didn’t make sense to travel there if I wasn’t staying at the Lodge. Hopefully next time!