We first stayed at the Courtyard at Marriott Village in early December, and REALLY enjoyed our stay. The staff was great and the rooms were new and large. At the time, only Courtyard and Fairfield Inn was open. In late December, we returned, and stayed at Springhill Suites...rooms were new, staff was just ok, and breakfast was an added bonus. We were not charged a resort fee either time. In March, we returned for 1 night before checking into OKW, and we had 2 rooms at Fairfield Inn. I booked the rooms the very day we checked in, and was not informed of the resort fee. Imagine our surprise to arrive at 2 am and be charged $20 deposit per room, which would be refunded the next day at check-out, minus the $5.50 resort fee. First, we were not informed when making the reservation, and what would the fee cover for someone checking in at 2 am and checking out at 9? To make matters worse, our tv remote had no batteries, and the staff was less than helpful with anything. The front desk had even called my sister's room at 3:30 am to inform her she had "forgotten" her change when checking in(she had paid cash for the room)...my sister did not forget anything, the clerk did not give her any change from a $100 bill! Our AAA-rate $45 room ended up costing over $70, so we were not happy. A week after our return from WDW, I learned from my credit card co. that Marriott still had a hold on my card, for some outrageous amount(like $300), a full 2 weeks after I had checked out of the hotel after spending 1 night. It took 3 phone calls and another week before it was released. We took another short trip to WDW the week of July 4th, and decided to spend an extra night. OKW had nothing available, so I again called for a AAA room at Fairfield, 2 hours before I planned to check in. At no time did the reservationist mention the resort fee, and after I had given my cc number, I informed her I knew about the $5.50 resort fee, and I thought it wrong not to inform customers of it at booking. She politely informed me I did not "know" everything, since the resort fee was now $7.50! I paid an $8 resort fee at the Dolphin in April and at the Wyndham in May, and was informed of the fee at booking both these hotels, so I felt it was not misleading. Even if I did not think the fee at Marriott Village was exorbitant, I have a problem with not being informed.