Hey all....I have to say I am quite riled at DCL today.....I had planned a surprise 3 day cruise on the Wonder departing on 9/11 of this year. My daughter and mother in law knew about the cruise....we were keeping the cruise a secret from my wife....and we also had her brother and sister in law coming also....I was paying for 4 of us.....I booked the cruise in March and gave specific instructions to have all paperwork sent to my MIL in Florida.....and they noted the reservation that nothing was to be sent to NY address or calls to our home....everything should go through Florida.....anyway....I payed off the cruise last week and specifically asked that they do not send anything about the payment being made...my check would be my receipt and I was checking the reservation online.....so what happens.....they sent the confirmation out today regarding the final payment being made and guess who opened the confirmation letter....yup...my wife.....and then I got the phone call from my daughter that my wife knows about the cruise.....so I call DCL to get an explanation....they get a supervisor who said they were sorry but the person who took the reservation did not put a special code in to keep things from coming to us in NY.....needless to say I am not real happy about things....wanted so bad to make this surprise work.....but all I got was the apology.....so....it just does not seem as special now....but we will go....and hopefully have a great time....but I did everything right and it got screwed up anyway.....thanks all for letting me vent.....
Tom
Tom