That’s great to know that’s an option. I wondered what would happen if I waited until I had made my new flight to cancel the old one. I ended up canceling first and then rebooking, but it’s good to know in the future I could do it that way.
Thanks so much! I did a "search flights" before I canceled to make sure 4 tix were were available in my category. Then canceled and rebooked immediately. SAVE50 price for each of our tix (each way) was only 5003 pts! So I banked a total of 20k points back into my account by canceling and rebooking using the promo!! Happy!
Our nonstop flight for 6:05 tomorrow morning (arriving at MCO at 8:40 am) was looking good, had our mobile boarding passes, etc and at 8pm tonight they cancelled. We are beyond frustrated. They eventually automatically rebooked us on a flight on the 17th arriving at MCO at 8:55. This means we’re losing 2 full days (36 hrs but 2 days of vacation time essentially). Was on hold for 2 hrs and they weren’t able to do anything- couldn’t even book at a nearby airport and drive without paying the extreme price difference (the departure flight alone was $600/person). Trying to stay positive for the next day and a half (and having to make some cancellations tomorrow for the missed days)…
I’m so, so sorry this happened to you.Our nonstop flight for 6:05 tomorrow morning (arriving at MCO at 8:40 am) was looking good, had our mobile boarding passes, etc and at 8pm tonight they cancelled. We are beyond frustrated. They eventually automatically rebooked us on a flight on the 17th arriving at MCO at 8:55. This means we’re losing 2 full days (36 hrs but 2 days of vacation time essentially). Was on hold for 2 hrs and they weren’t able to do anything- couldn’t even book at a nearby airport and drive without paying the extreme price difference (the departure flight alone was $600/person). Trying to stay positive for the next day and a half (and having to make some cancellations tomorrow for the missed days)…
Thank you. I know we’re not alone but it definitely stinks. Oddly, I had no idea they had even been having issues until I got the cancellation notice. Quite the surprise!I’m so, so sorry this happened to you.
Our nonstop flight for 6:05 tomorrow morning (arriving at MCO at 8:40 am) was looking good, had our mobile boarding passes, etc and at 8pm tonight they cancelled. We are beyond frustrated. They eventually automatically rebooked us on a flight on the 17th arriving at MCO at 8:55. This means we’re losing 2 full days (36 hrs but 2 days of vacation time essentially). Was on hold for 2 hrs and they weren’t able to do anything- couldn’t even book at a nearby airport and drive without paying the extreme price difference (the departure flight alone was $600/person). Trying to stay positive for the next day and a half (and having to make some cancellations tomorrow for the missed days)…
Hopefully, it'll be fixed by then. I can confirm a family member flying out of a different FL airport was delayed yesterday (but I think only an hour or two).
Hopefully your flight only saw the 35 min delay and you get to enjoy your trip!
Our trip was at least a long one so we are thankful for that.
I'm soooo sorry this happened to you (I just also read your post on the CSR thread).Hopefully your flight only saw the 35 min delay and you get to enjoy your trip!
Thank you SO much!I'm soooo sorry this happened to you (I just also read your post on the CSR thread).
I'm glad to hear you'll have a long trip and wishing your flight goes smoothly and that you and yours have SO much fun once you get down there!
Oh that’s awful I’m so sorry! I’m surprised they would require payment to fly out of a nearby airport. Isn’t the goal to get you there ASAP? I’m glad to see you have a long trip though and hope the rest goes very smoothly!Our nonstop flight for 6:05 tomorrow morning (arriving at MCO at 8:40 am) was looking good, had our mobile boarding passes, etc and at 8pm tonight they cancelled. We are beyond frustrated. They eventually automatically rebooked us on a flight on the 17th arriving at MCO at 8:55. This means we’re losing 2 full days (36 hrs but 2 days of vacation time essentially). Was on hold for 2 hrs and they weren’t able to do anything- couldn’t even book at a nearby airport and drive without paying the extreme price difference (the departure flight alone was $600/person). Trying to stay positive for the next day and a half (and having to make some cancellations tomorrow for the missed days)…
That was our thought too. SW has such good customer service that we didn’t see that as an issue. I guess it makes sense because all of those with flights from that airport were also needing to rebook. Doesn’t make me feel better though.
I’ve even considered the option of driving!
