Ok, I need to take a deep breath. I'm pretty pissed.
I have 5 tickets missing now, and they found 3.
However, now they are asking for the random numbers around the ticket numbers for the PHYSICAL CARDS bc they can't find the ticket based on the ticket numbers. What if I don't have the physical card?? What if I only have the actual TICKET NUMBERS???
AND THE GUY HAS THE GALL TO SAY IT IS MY FAULT BECAUSE I REASSIGNED THE TICKET AT SOME POINT.
I'm like, are you kidding? You are blaming me bc YOUR IT GROUP screwed up and its MY fault that you cannot find the ticket with only the ticket numbers because I reassigned it at some point? I've spend 5 hours of my life now trying to get $3k worth of tickets back on MDE bc of your terrible IT department and you blame me for the loss??? Its like blaming a woman for her sexual assault bc she wore provocative clothing....
WHO DO I CONTACT ABOUT THIS HORRIBLE INTERACTION?
Why aren't they making this right???
I'm pissed.
I have 5 tickets missing now, and they found 3.
However, now they are asking for the random numbers around the ticket numbers for the PHYSICAL CARDS bc they can't find the ticket based on the ticket numbers. What if I don't have the physical card?? What if I only have the actual TICKET NUMBERS???
AND THE GUY HAS THE GALL TO SAY IT IS MY FAULT BECAUSE I REASSIGNED THE TICKET AT SOME POINT.
I'm like, are you kidding? You are blaming me bc YOUR IT GROUP screwed up and its MY fault that you cannot find the ticket with only the ticket numbers because I reassigned it at some point? I've spend 5 hours of my life now trying to get $3k worth of tickets back on MDE bc of your terrible IT department and you blame me for the loss??? Its like blaming a woman for her sexual assault bc she wore provocative clothing....
WHO DO I CONTACT ABOUT THIS HORRIBLE INTERACTION?
Why aren't they making this right???
I'm pissed.