We have received one (of two). I was just logging on to see if anyone had a contact number so I could call about the second. DS and DH did it, and I have no idea if DH saved the receipt. The shipping papers that came with the one we received has an 800 number, but the number is 800-555-5555 which is not an actual working number. Crazy. If anyone has the number to call, I'd greatly appreciate it.
Now on to the stuff you're curious about! We were there the first weekend and DS' came on Friday. It looks pretty good, but I posted a picture of it on facebook and everyone agrees that it looks more like Elvis. (The pointed collar is really high!). I think part of that, though, is that DS' bangs were kind of long so they pulled his hair back to get the image. The hair they used in the image is swooped back kind of Elvis-y. It still looks good though and he's happy with it. I wouldn't do it again for that price. A couple of other things to note - it seems REALLY fragile. Also, we had it on the kitchen counter and it got some water splashes on it. It was immediately discolored where the water hit it. It's not too bad and looks like it could be a kind of "effect", so DS didn't notice. I have hung it in his room to protect it from water and (hopefully) dropping.
Can't wait to hear how yours looks. Please do pass along the contact number if anyone gets a chance!