I booked RS transports for our trip last week and was quite disappointed with the service.
Although i booked with rs transports and confirmed arrangements with them, on the morning of departure i had an email from paris blue shuttle with incorrect collection point for departure day, it was only luck that i checked my email, so i quickly sent off an email to amend the details. At the airport with free wifi i checked my emails and i'd had a reply, this time the arrival hotel was incorrect, but decided i'd sort it with the driver.
At cdg although we landed early we kept waiting ages before disembarking the plane, so ended up 10 mins later than the taxi collection time when i switched my phone on i had 3 missed calls from paris blue shuttle, i rang back and said i was at gate 10 as arranged, they said they'd send the driver back, he did arrive and journey was uneventful although driving was erratic.
The journey on departure day was something else, I had a phonecall an hour before we were due to be collected to say driver would be 15 mins late, when he arrived we went the scenic route, i've been that way before with ezyshuttle and john explained it was quicker at rushhour times, which is fair enough, but on this occasion the road was closed, first we ended up at a dead end, then he stopped to ask a young girl the way, we ended up on a dirt track for a few miles. I'm not sure if the driver was rushing then, but his driving was appalling, i felt sick and liam who doesnt travel very well was positively green. We were constantly accelerating and braking and he was on his phone 90% of the time, my husband said he'd rather walk than risk going in a car with them again !
I must stress this was Paris Blue Shuttle but i cant recommend RS transports if they're going to pass bookings over. Next time i'll pay the extra and book Ezyshuttle