Another update today - they cancelled the trips associated with cruises in Europe this summer. As noted by
@sayhello in another thread the Costa Rica trip that was still on for next month is gone too. Also they are saying guests booked on travel through May 31, 2021 may move their trip up to 45 days prior to the start of their adventure without any fees. Notably IMO this has NOT meant that trips in April have all been cancelled... at least not yet.
February 24, 2021
IMPORTANT INFORMATION
The health and safety of our Guests and Team Members remains a top priority for our team at
Adventures by Disney as we continue to refine our protocols for our eventual return to service.
As we work towards resuming operations,
Adventures by Disney has made the decision to suspend all departures through Wednesday, March 31, 2021, with the exception of the following:
- March 15: Arizona and Utah Adventures
Adventures by Disney will contact all impacted Guests or their Travel Agents with updated information and options. Currently, we plan to move forward with any trip not listed. However, we will continue to make adjustments as necessary and will notify Guests immediately should there be changes to their itinerary.
Guests who have air travel booked through
Adventures by Disney are able to work directly with
Adventures by Disney to change and/or cancel their air travel arrangements. Guests who booked their own air travel arrangements should contact their airlines directly to make the appropriate changes.
Disney Cruise Line Extends Suspension of All Departures through May 2021 and Disney Magic Sailings through August 10
Our team at
Disney Cruise Line remains focused on the health and well-being of our Guests and team members. Disney Cruise Line is carefully preparing for a return to service following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC).
As Disney Cruise Line continues to refine its protocols and await further technical guidance from the CDC, all sailings departing through May 2021 have been cancelled. Additionally, Disney Cruise Line has also made the decision to cancel
Disney Magic sailings through August 10, 2021.
Read more about Disney Cruise Line's operational updates. opens in a new window
As a result, most
Adventures by Disney cruise packages and Escapes booked in conjunction with these sailings are also cancelled. Impacted sailings include
Disney Magic departures on May 22, May 29, June 4, June 11, June 19, June 27, July 6, July 11, July 17, July 23, July 30 and August 10, 2021 and the
Disney Wonder sailing on May 31, 2021.
Guests who have purchased any of the above
Adventures by Disney cruise packages or Escapes will automatically be refunded in the form of their original payment.
If you wish to speak with a representative directly, please contact a member of the reservation team at (866) 325-6685 or (407) 566-7797.
IMPORTANT DATE CHANGE AND TEMPORARY CANCELLATION POLICY UPDATE
We understand how much anticipation surrounds each
Adventures by Disney vacation, so we’ve made temporary updates to our policies to offer Guests more flexibility.
For New 2021 Land, Short Escape and River Cruise Bookings:
CANCELLATION & FINAL PAYMENT POLICY UPDATES
New bookings of 2021 season land adventures, short escapes and river cruises made through March 31, 2021 for travel through March 31, 2022 are eligible for fully refundable deposits up until the final payment date, which has been temporarily modified to 90 days prior to departure. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this modified cancellation and final payment policy.
For New Expedition Cruise Bookings and Buenos Aires Escape:
CANCELLATION POLICY
Guests who change or cancel their expedition cruise or Buenos Aires Escape reservation for any reason through March 31, 2021 will receive a future travel credit in the amount of their required deposit. Travel credits are eligible to be redeemed within 24 months of the initial booking date. Date changes or cancellations made after March 31, 2021 will be subject to
Adventures by Disney’s standard terms and conditions. Travel credits are non-transferable and not redeemable for cash in whole or in part.
For New 2022 River Cruise Bookings:
Date changes or cancellations will follow standard
terms & conditions.
For New & Existing Bookings:
ADVENTURE DATE CHANGE POLICY UPDATE
Guests currently booked on adventures through May 31, 2021 can change their reservation up to 45 days prior to their trip and receive a 100% credit to be used toward a future adventure. Guests may select an alternative adventure and/or a new travel date for itineraries departing through May 31, 2022 by calling (855) 223-0025 or (407) 566-8345. The credit is non-refundable and will be applied against the standard prevailing rates of the new itinerary and/or travel dates selected.
FINAL PAYMENT UPDATE
For existing bookings that travel through March 31, 2022, final payment will now be due 90 days prior to the adventure start date. Trips cancelled between 89-45 days prior to departure are subject to a 50% cancellation penalty; trips cancelled less than 45 days prior to departure are subject to a 100% cancellation penalty. Disneyland Resort and Southern California Escape departures beginning in March 2022, all Buenos Aires Escape departures, and all expedition cruise sailings are excluded from this final payment policy.
Unless otherwise stated on your Guest Confirmation, the deposit payment for existing bookings will continue to follow current cancellation guidelines and is non-refundable 15 or more days after it is paid should the Guest choose to cancel their reservation.
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Additional Information
Updates will be posted online as new information becomes available. Guests with specific questions may reach out to our Contact Center at (855) 223-0025 or (407) 566-8345.
