That was handled badly by the CM, but I wonder if what you thought was an alternate waiting area actually was.BethanyF said:And we had one CM refuse to give Sam the alternate waiting area even when it was obvious he was having a meltdown because of the crush of people. He told us 'if he can't handle the crowd, there is the door, he will have to leave' This was at Honey, I Shrunk The Audience where there was an alternate waiting area that was not crowded.
It was the wheelchair area that I asked to use (we had used wheelchair areas at other shows) There was only 1 person in a chair in the area, and they had already started the preshow, so it wasnt like we were going to take spots away from someone in a wheelchair. And if someone had comne in, I would have given up the spot for them.SueM in MN said:That was handled badly by the CM, but I wonder if what you thought was an alternate waiting area actually was.
....snip....
I'm thinking that might be the area that the CM would not allow you to go in.
No excuse for the CM to be rude, but at least I might be able to explain what the space was.
I don't think I made myself clear about that particular area -BethanyF said:It was the wheelchair area that I asked to use (we had used wheelchair areas at other shows) There was only 1 person in a chair in the area, and they had already started the preshow, so it wasnt like we were going to take spots away from someone in a wheelchair. And if someone had comne in, I would have given up the spot for them.
Also, I was not asking or expecting to be seated in the wheelchair area, just to wait in that area so Sam could have a little breathing room. Once we got into the theater, he would have been fine in his own seat. It was the crush of people around him that was a problem. We even tried making a larger space around him (me, dh & my 2 aunts) and we were told to squeeze in. No matter what we did, this one CM would give us grief.
I also asked if we could just stand off to the side and he insisted we 'sqeeze in like everyone else' and 'there is nothing' he could do to help us. I really got the impression he didnt believe Sam had a reason to have a GAC, he looked at us like Sam was just a spoiled kid throwing some sort of tantrum.
This was the only real problem we encountered the entire trip and it leaves a bitter taste in my mouth. It took Sam almost 40 minutes to calm down completely and he still tells me he is sad becuase he didnt get to see the show.
stenickar said:I know this is an old thread but I just wanted to add something that might help. I have purchased and made cards about my children's autism. I have 2 kids a boy and a girl. Both "can" look like perfectly behaved children. But if a baby or child cries, my son more often than not, will become overly upset and scream and cry. I made cards(in case she gets lost) that have explained that my daughter will likely only repeat questions. Therefore it is important to immediately call my cell phone and not waste time asking her questions. It also explains a little about Autism. I have ordered cards that give an explanation of why a child might be having a meltdown. Let me know if you would like more information on them. I have not had a problem getting or using a GAC at any of the parks.
The GAC is actually issued to the person with special needs (even if it is a child), so you do need to bring the person with you. I have heard of one situation where the CMs issued a GAC when the person was just outside of Guest Relations (the CM could see the child, but the parent did not want to bring the child in), but someone coming in to request a GAC without the person would almost always be refused.
As Cheshire Figment mentioned, there is information on GACs in the disABILITIES FAQs thread that should answer your question. If you do end up with a wheelchair or ECV, you would not need a GAC because you would be sitting in lines and waiting. Most lines are wheelchair/ECV accessible.JWhat accomodations should I ask for beyond the ability to sit down while waiting or not stand in line?
Of course, we will Fast Pass as much as we can.
Thanks.
And did you experience any problems? We are arriving on Sunday of Memorial Day weekend and want to visit a park that evening. Is MK the best park to obtain a GAC or would it be okay to get it at Epcot or the Studios?
I had read somewhere about buying a lanyard ahead of time with a plastic pouch and putting the GAC card in there so it's visable and handy. I think DS will put up with wearing it, especially if we let him pin-trade a little. I was thinking about also putting a piece of paper in the pouch with his name and our cell# (which we will have with us) should he get seperated. He is verbal and when he is calm can tell you his name and our names, but I don't know how he'd handle it if he got scared. The hanging GAC card should be enough of a heads-up for a cast member, shouldn't it? I am hesitant in some ways because that's also giving information to "strangers" but it's a calculated risk-- does that seem like a good idea?