you are all making me feel like i'm in the land that time forgot-
we still get Monday-Saturday usps mail (and fed ex and ups multiple times a day in our neighborhood despite being very rural)
we still have a landline (and when weather is bad so cell signals are spotty it's us the neighbors come asking to call in power outages, emergencies)
we still get 2 or 3 phonebooks per year (all mostly for businesses)
we still have newspapers-university's is weekly, small town near us weekly (2-one is a freebie that comes w/grocery ads), big city near us-daily
movie theatres are booming-3 did major remodels in the last couple of years w/the fancy seats and such, red box and such are pretty plentiful
indoor malls seem to be having a resurgence-several restaurants (chains) that were previously standalone or in strip malls.
the thing i'm seeing becoming non existent is 'customer service/support' staff that actually knows what they are servicing/supporting. I am entirely capable of reading a service manual or researching something on a company or government agency's website so when I call or live chat I would like someone capable of doing more than just reading me cut and paste paragraphs that I've already read