Moliphino
DIS Veteran
- Joined
- Jun 29, 2016
It's not that they prioritize them - the problem is they now can take orders waaaay faster than they can fill them. Something has drastically changed at McDonald's since the advent of the touch-screens. Even the drive-thru now requires you to pull over and wait for your order about 50% of the time. Remember the days of walking up to the counter, ordering, paying and standing there until they handed you your food? Those transactions completed in 3 minutes or less because that was their service target. They don't seem to have one anymore.
I haven't noticed that at the McDonald's around here, but I don't live/work in terribly busy areas. Even during the lunch rush I'm in and out in 5 minutes.