l'originale alfredo
thank goodness this restaurant is Disney history. Worst dining service not only in Disney, but EVER!
Started off slow, but we were fine with that; after a long afternoon at EPCOT with a 2 & 5 year old, we were thankful to relax in the cool. When our waitress arrived at our table, she asked if we were on the Dining Plan, which we were, and then told us we could not order drinks on the plan and asked for my credit card. When I asked what for, she told us it was for the items not covered by the DP. When I informed her we would not be ordering any wine, alcohol or anything not covered by the DP she huffed and left without taking our order. Ten minutes later, she returns, DW, DD (5) and I order, and are informed that we have to order a meal for our DD who is 2 (actually 2 yrs & 8 months). When we informed her of her age and that she would be eat off her mothers plate, our waitress told us that was against the DP rules in a loud, harsh voice and stormed off again. This time she returned with a manager, and proceeded to point and feverishly talk in what I suspect was Italian. While we couldn't understand what she was saying, I could certainly read the gentleman's expression; he was just as confused as we were. When he spoke back with her, she only got louder and after a minute, he finally held up his hand and pointed for her to leave. He then apologized, called another waitress over to take our order and told us the desserts were comped (since we were on the DP it really didn't matter, but I appreciated the sentiment).
After all that, the meal could have been five star and we probably would not have enjoyed it. We didn't see the waitress in the dining room for the rest of the meal.
Our worst Disney dining experience was at Coral Reef in 2007, but at no fault to the restaurant or staff. We had a table next to the aquarium and were enjoying our meal when a family with 4 youngster piled in between our table and the one next to us for pictures. The kids pushed and shoved their way next to the back back wall and caused the table next to us to spill some drinks. Then, right on cue, here came the diver. These kids went crazy! Next thing we knew, one of the (he had to be 4 or 5) had climbed up in the middle of our table and was smacking the glass to get the divers attention, all while his shoe was firmly planted in the middle of my daughter plate. The staff jumped in and a waiter got "little Johnny" off our table, asked the family to move along, and several apologies. A manager re-ordered another plate for each of us at the table (woo-hoo, two steaks for me) and comped both our table and the one next to us.