thinkerbell
DIS Veteran
- Joined
- Dec 27, 2000
Another question: Do they give you lotion in the room? We have stayed at POP every year for the past 4 or 5 years but for the life of me I can’t remember.
Another question: Do they give you lotion in the room? We have stayed at POP every year for the past 4 or 5 years but for the life of me I can’t remember.
Thanks! Putting that on the packing list.There is no lotion in the rooms. I can't recall now if there used to be, but I know for sure there wasn't when we were there 3 weeks ago.
Last Sept Coronado Springs had the little bottles of lotion. We actually brought some home.Just for your info, last place I saw lotion in the room was at the Poly in Nov 2018.
Have you gone to Guest Services to tell them about the lack of mousekeeping? I would also see if they would offer you a gift card since your room has not been cleaned. Can’t hurt to ask. In a case like this I would try to approach them in person rather than calling as the number you call goes offsite. Hope you can find a resolution. Also, if they start cleaning your room it might stop the afternoon security checks but I’m not sure.We are at POP right now and love it! Buses have been great. The renovated rooms are really nice. My boys are obsessed with the “transformer” (murphy) bed. Having the USB outlets is very nice. The beds are super comfy. Even my picky DH says so, lol. It feels very roomy, especially if the bed is up.
Our only issue has been Mousekeeping. We actually haven’t had it. We’ve been here since Wednesday! They’ve been doing the room checks and waking up my napping DS5. They asked what time to come and we said 10am...and got back today at 2:30 to nothing. Knock on the door at 4:35 for a room inspection since they hadn’t cleaned. Ds5 and I were asleep (woke us up, but he went back to sleep today) and I don’t even think they come in the room? I think she just looked from the doorway. At this point we should have taken the gift card. That’s been the only bummer. We really need our trash emptied and new towels lol. I guess I will take our trash somewhere tonight.
Call the front Desk and ask for Housekeeping-they will come get it!(I think the new phones at POP don't have a dedicated "Housekeeping Button").I guess I will take our trash somewhere tonight.
That actually happened to us last year during our stay at ASMusic. Initially we didn't decline, but our room wasn't cleaned at least the first full maybe second day. So I called down to guest services and they let me switch over to the gift card. At that point, they only replaced towels and took the trash as needed.We are at POP right now and love it! Buses have been great. The renovated rooms are really nice. My boys are obsessed with the “transformer” (murphy) bed. Having the USB outlets is very nice. The beds are super comfy. Even my picky DH says so, lol. It feels very roomy, especially if the bed is up.
Our only issue has been Mousekeeping. We actually haven’t had it. We’ve been here since Wednesday! They’ve been doing the room checks and waking up my napping DS5. They asked what time to come and we said 10am...and got back today at 2:30 to nothing. Knock on the door at 4:35 for a room inspection since they hadn’t cleaned. Ds5 and I were asleep (woke us up, but he went back to sleep today) and I don’t even think they come in the room? I think she just looked from the doorway. At this point we should have taken the gift card. That’s been the only bummer. We really need our trash emptied and new towels lol. I guess I will take our trash somewhere tonight.
It is all you need to do to check-in but there is no guarantee your room will be ready. If you want to request early check-in (they will accommodate you as they can) you can call and request that but it will override any other requests you may have re: location, floor, etc.
As always, early check-in is a request and not a guarantee. Hopefully they can get you in early! It really will depend on how many rooms are turning over that day.
I did online check in but went to the desk anyway. Good thing, because my online check in didn’t go through.
It was 8:30am and they were able to get us a room right then. We were not picky about location at all...just please get these kids that have been up since 3am a room so we can rest, lol. As it turns out, I love our location!