Got this email from David's. Can you help me navigate?

[starry_solo]

They've advised you that the guests will not be travelling. Cancelling the reservation would be a possibility since you know that no one is going to be showing up. Personally I don't believe that David's is refunding these clients regardless of what you do. I would probably try and track down the renters but I realize not everyone would be comfortable doing that.

I don’t think that would be a possibility. That would then require the OP to refund the payment. If the points can be banked, ok. If not....

 

[cvjw]

If you look at the confirmed reservations for sale on his website, it is unbelievable how many there are. All renters who don’t want to make the trip to Disney and are trying to find someone to take over their reservations. Quite a few of these reservations are already discounted - hard to believe they all won’t be as the dates of checkin rapidly approach.

OP, I would say yes. If you do get new renters, you get more money. I just wouldn’t sign the new contract. But, the reality is that new renters probably won’t be found - there are just too many confirmed reservations on his website currently.

 

[sixcats]

Just be sure that the deal is under the terms of your original contract. The new one does not appear to be DVC owner friendly.

 

[DebbieB]

If you look at the confirmed reservations for sale on his website, it is unbelievable how many there are. All renters who don’t want to make the trip to Disney and are trying to find someone to take over their reservations. Quite a few of these reservations are already discounted - hard to believe they all won’t be as the dates of checkin rapidly approach.

OP, I would say yes. If you do get new renters, you get more money. I just wouldn’t sign the new contract. But, the reality is that new renters probably won’t be found - there are just too many confirmed reservations on his website currently.

There’s another large rental agency that had almost 1500 the last time I checked.

 

[Bearval]

I recently got the email below from David's. I had kind of stopped reading the posts about what was going on once I knew WDW was reopening and I knew my guests would have a place to stay. Now it seems they don't want to come.

Can you please take a look at the email and let me know the pros and cons to doing this for them? My UY is September and these are 2019 points, so it would need to be for a reservation for the same dates, correct? I did ask them if it would be for the same dates and if I would be required to sign a new contract. I just want to make sure that I know everything I can before I agree to doing this. Here is the email:

The XXXXX family has contacted us in reference to the Animal Kingdom reservation (#XXXXXXX for the dates of August 17-22, 2020). Regrettably due to concerns over COVID-19, the guests are unable to travel come August 17, 2020

As you’re aware, we have a no cancellation policy, but given the situation we wanted to reach out and see if you would consider making an exception and be willing to change the names on the reservation to a new family?

If you are willing to make the modification, our office will handle searching for a new family to take the Animal Kingdom: 2-bedroom Standard View reservation as it is currently booked. Once we have a new family for the stay, it would require a phone call from you into Member Services to update the guest list on this reservation.

Please note that the choice to make the modification, or to not make the modification, does not affect your final payment. You will still receive the final 30% on the date that these guests are scheduled to check in. However, if we can find another family to take over this reservation and you are successful in modifying the guest list, David would like to pass along a sign of appreciation by paying you another $2.00 per point to thank you for your assistance ($360.00)

At your convenience, please let me know if you would be willing to make this exception and modify the XXXXX families reservation. If you have any questions, please let us know.

We look forward to hearing from you!
Sincerely,
Nicholas Robbins
David’s Vacation Club Rentals
Toll Free: (800) 610-5791
http://www.dvcrequest.com
www.facebook.com/dvcRentals
https://www.pinterest.com/dvcrentals/
#dvcrentals

I would only do it if he agreed to use the original terms from the "old" owners contract not the new one. The new terms can come back and bite you.

 

[connorlevismom]

Here is the response to my questions. It looks like they are allowing it to be rented under the old contract.

Good morning XXXXX,
Thank you for your prompt response and I hope you are doing well today,
When listing this reservation it will be listed "as-is" and must be booked that way. You will not have to modify the Travel Dates, Resort, Room type, etc. The only thing we ask you to modify is the entire Guest list.
You will also not have to sign a new Contract as this will be under the same Intermediary Agreement. If you have any hesitations about this process, we are able to leave this reservation as-is as well.
As stated in the below email it is completely up to you, you will still receive the 30% final payment as long as the reservation is available for someone to Check-in. If you have any additional clarifying questions, please do not hesitate in reaching out to me!
We look forward to hearing from you!

 

[cm8]

Here is the response to my questions. It looks like they are allowing it to be rented under the old contract.

Good morning XXXXX,
Thank you for your prompt response and I hope you are doing well today,
When listing this reservation it will be listed "as-is" and must be booked that way. You will not have to modify the Travel Dates, Resort, Room type, etc. The only thing we ask you to modify is the entire Guest list.
You will also not have to sign a new Contract as this will be under the same Intermediary Agreement. If you have any hesitations about this process, we are able to leave this reservation as-is as well.
As stated in the below email it is completely up to you, you will still receive the 30% final payment as long as the reservation is available for someone to Check-in. If you have any additional clarifying questions, please do not hesitate in reaching out to me!
We look forward to hearing from you!

Sooo, basically, they went from saying you would still get your 30% on check in date, to only receiving it as long as the reservation is available for someone to check into? I’d need further clarification on that. Sounds like you’re not getting that 30% if you don’t move forward.

 

[SpaceMountain77]

Looks good, well almost too good to be true.

Here is my take - David will keep the money from the original renter and re-rent it to someone else and keep the money from that too (minus $2pp).

Thus, I would want to follow the money....

I received a similar email from David's, on behalf of a family that is hesitant to take their October trip, and have been trying to follow the money and policies.

From what I can tell, David's is trying to sublet reservations. If a reservation is re-rented, which seems impractical because there were 193 dedicated reservations for October 2020 on Wednesday, then the original renter receives either a refund or credit for future travel. However, the reservation is to remain active, should it not be re-rented, so that the family has the option to travel.

The emails that I have received are contradictory, which has not been reassuring. Please see below:

Tue, Jun 30, 2020 at 2:53 PM
"However, if we can find another family to take over this reservation and you are willing and successful in modifying the guest list, David would like to pass along a sign of appreciation by paying you another $2.00 per point (167 points) to thank you for your assistance ($334.00)."

Tue, Jul 7, 2020 at 9:53 AM
"I would like to note that the extra $2 point would only be provided and could be applied to the cost of the cruise if the guest's reservation was re-rented to a new family prior to us completing the final payment."

Wed, Jul 8, 2020 at 3:48 PM
"As you have copied back from our initial email, if we can find another family to take over the reservation you will receive the additional $2/point ($334)."

"If we find the new guest prior to your final payment deadline for the cruise, we will automatically apply to the cruise which would lower the amount of your final payment. However if the reservation is re-rented after the final payment deadline, July 22,2020, the additional $2/point($334) it would be sent to your Paypal account or if you would prefer we can either be applied to your cruise as an additional onboard credit."

Changes to the agreement are not clearly communicated through email and it seems that money is collected twice.

I offered to cancel the reservation and asked that David's refund the money, however, I have yet to receive a response. Moreover, I have tried to call David's, however, I am always connected to a voicemail message that all agents are busy. I called the operator, who said that circuits were not busy and, perhaps, they were just not answering the phone.

 

[Friendlyadvice2]

Sooo, basically, they went from saying you would still get your 30% on check in date, to only receiving it as long as the reservation is available for someone to check into? I’d need further clarification on that. Sounds like you’re not getting that 30% if you don’t move forward.

No, as long as the member doesn't cancel the reservation, they will be paid the remaining 30% on the check-in date, pursuant to and consistent with the verbiage of the initial contract. This is an excerpt from David's email that I received where a a family was considering not utilizing their reservation and had inquired about renting it to a different family. David's acknowledges that it's outside their policy, but is allowing it and, apparently, if the reservation is not re-rented, David's is allowing the family to continue to have access to the reservation; I as the member just need to keep it active or change it to a new family for an extra $2/pt. Either way, I'm supposed to be paid: "Please note that the choice to make the modification, or to not make the modification, does not affect your final payment. You will still receive the final 30% on the date that these guests are scheduled to check in. Please note that if you do not wish to assist with a modification, you will be required to leave the reservation intact for the guests to use so that we can pay you the remaining owing. "

 

[fancymouse]

Here is the response to my questions. It looks like they are allowing it to be rented under the old contract.

Good morning XXXXX,
Thank you for your prompt response and I hope you are doing well today,
When listing this reservation it will be listed "as-is" and must be booked that way. You will not have to modify the Travel Dates, Resort, Room type, etc. The only thing we ask you to modify is the entire Guest list.
You will also not have to sign a new Contract as this will be under the same Intermediary Agreement. If you have any hesitations about this process, we are able to leave this reservation as-is as well.
As stated in the below email it is completely up to you, you will still receive the 30% final payment as long as the reservation is available for someone to Check-in. If you have any additional clarifying questions, please do not hesitate in reaching out to me!
We look forward to hearing from you!

I know there’s a lot of hate for David’s right now, but honestly this seems like a fair deal. You are getting your money regardless and you might get more money. On the renter's side they will get a voucher which is more than fair considering the resorts are open they should theoretically get nothing. And it's possible some new renter who is just dying to go will get a confirmed reservation. I see the concerns that they are somehow double dipping on the points since they are selling them twice, but it's my understanding they are discounted and the company needs to pay for the vouchers somehow. The whole speculation about David's going under related mostly to how he was going to finance paying owners and supplying vouchers. I'm sure a lot of these reservations won't get resold, but if even a few are resold they'll be able to minimize the loss. This seems like a fair way to make everyone happy. Out of curiosity I wonder what would happen to the renter if you said no. I wonder if they would still get a voucher or if David's would tell them they were SOL

edit- sorry! quoted the wrong person initially.

 

[DVC Doctor]

From what I can tell, David's is trying to sublet reservations. If a reservation is re-rented, which seems impractical because there were 193 dedicated reservations for October 2020 on Wednesday, then the original renter receives either a refund or credit for future travel. However, the reservation is to remain active, should it not be re-rented, so that the family has the option to travel.

How do you see or access this info. I tried to look on his website, but did not see those listings.

My best advice would be to BREAK all ties with this company and try to salvage whatever points you have left. Contact the renter if you have their info and try to make a deal.

 

[Friendlyadvice2]

How do you see or access this info. I tried to look on his website, but did not see those listings.

My best advice would be to BREAK all ties with this company and try to salvage whatever points you have left. Contact the renter if you have their info and try to make a deal.

Under "DVC Guests", click "Dedicated Reservations for Rent". There are a load of reservations and this adds some visibility to just how many rentals David's is engaged in.

 

[connorlevismom]

How do you see or access this info. I tried to look on his website, but did not see those listings.

My best advice would be to BREAK all ties with this company and try to salvage whatever points you have left. Contact the renter if you have their info and try to make a deal.

These are my only rented points right now with them and I do not plan to rent my points with them in the future. I just need to get through this one reservation in August. I would like to try and put it out there to see if someone else rents because I don't want this family who doesn't want to travel to loose their money. But I just am having a trust issue right now with Davids.

 

[DVC Doctor]

Under "DVC Guests", click "Dedicated Reservations for Rent". There are a load of reservations and this adds some visibility to just how many rentals David's is engaged in.

Wow....that is incredible....shocking actually.

To be honest, most rentals in the next 30 days are $9pp and I would do that in a second as a renter. I also notice the price goes up to $19 or so over 30 days and these won't rent too many at that price.

If I had a reservation locked in with David, I would just drop my price to $10pp and hope for the best, but I would try to break the reservation and get my points back or banked first.

 

[DVC Doctor]

These are my only rented points right now with them and I do not plan to rent my points with them in the future. I just need to get through this one reservation in August. I would like to try and put it out there to see if someone else rents because I don't want this family who doesn't want to travel to loose their money. But I just am having a trust issue right now with Davids.

Sorta like finding a needle in a haystack. First you have to find another renter that wants to go in August, getting tickets is a challenge, and then dealing with Davids is a hassle. If you are more than 30 days out, then cancel and bank your points or rent them yourself. If you are within 30 days, then it may be a lost cause.

 

[SpaceMountain77]

My best advice would be to BREAK all ties with this company and try to salvage whatever points you have left. Contact the renter if you have their info and try to make a deal.

I have contacted the family, via email, to inform them that I am willing to cancel their reservation and hope that David's provides a refund.

 

[fancymouse]

These are my only rented points right now with them and I do not plan to rent my points with them in the future. I just need to get through this one reservation in August. I would like to try and put it out there to see if someone else rents because I don't want this family who doesn't want to travel to loose their money. But I just am having a trust issue right now with Davids.

I'm just having a hard time seeing how else David's could screw you over. Here are the only scenarios I see:

1) cancel the reservation thereby losing the 30% and the family loses their money, vacation etc. (and possibility of a voucher based on my previous question)
2) trust David's will do what they say, but in some scenario they end up not giving you the 30% (seems like right now that only happens if they go out of business or something)
3) trust David's will do what they say (and assuming the points don't get re-rented) you get paid the 30%
4) trust David's will do what they say, get the 30%, and get more money from a possible re-rental

In the first two scenarios you are losing the 30% regardless, but one might leave your renters with nothing. I feel like people are suggesting scenario one strictly out of principal, but to me it seems hasty seeing as how you lose the exact same amount of money as the worst case scenario if you continue to work with David's.

 

[cm8]

No, as long as the member doesn't cancel the reservation, they will be paid the remaining 30% on the check-in date, pursuant to and consistent with the verbiage of the initial contract. This is an excerpt from David's email that I received where a a family was considering not utilizing their reservation and had inquired about renting it to a different family. David's acknowledges that it's outside their policy, but is allowing it and, apparently, if the reservation is not re-rented, David's is allowing the family to continue to have access to the reservation; I as the member just need to keep it active or change it to a new family for an extra $2/pt. Either way, I'm supposed to be paid: "Please note that the choice to make the modification, or to not make the modification, does not affect your final payment. You will still receive the final 30% on the date that these guests are scheduled to check in. Please note that if you do not wish to assist with a modification, you will be required to leave the reservation intact for the guests to use so that we can pay you the remaining owing. "

In the other thread on this matter, the Owner
was NOT paid the 30% as promised even though it was in writing and promised.

 

[RamblinWreck]

Can someone provide links to these other David’s threads?

I guess I’ve been away too long. I didn’t realize everyone now hates them!

 

[fancymouse]

Can someone provide links to these other David’s threads?

I guess I’ve been away too long. I didn’t realize everyone now hates them!

It’s literally a beast and quite impossible to get through at this point. It also has both owner and renter perpectives on it so sometimes it’s hard to distinguish what the person’s interests are.

In the other thread on this matter, the Owner
was NOT paid the 30% as promised even though it was in writing and promised.

I'd be interested to read the details of the situation you are referring to. Do you know what page it is on in the thread or can you link the post? Unfortunately that thread is super long and I followed it for a while, but not since the resorts opened back up (so I have not seen anyone speak to this specific situation). For prior transactions I saw that some owners lost the 30% when they cancelled or got their points back etc, but I saw quite a few saying that when they allowed David's to re-rent their points that they did get their 30%. I'm not understanding how David's could just not pay the 30% (in the specific situation outlined above). If that was the case an owner would have legal recourse The most recent posts are from renters reporting their chargebacks, so if you know where to look I would appreciate the guidance!