Hello! New to the Disney GC world, and have been wondering why I did not think of it sooner!
A few weeks ago, we bought enough Disney GC at the wholesale club to cover my AP. I used cash for some (silly me) and the Disney Visa for the rest. In an effort to minimize the number of cards, I consolidated them down to two GC on the disneygiftcard site. They worked fine for my AP, but, now that I am home, my disneygiftcard is LOCKED, and there does not seem to be any way to get it unlocked. I've done the code and get to the password reset screen, only to get a message that my password can not be reset at this time. I called Disney and did not get any clear answers or any help, but they seemed to make a note of it, though that was a week ago and I've not seen any changes.
Any suggestions? I'd like to be able to use that account to make sure both cards are at a zero balance and to add the F&G key tag gift card I picked up at EPCOT. The locked account makes it seem like I did something wrong, but really, the gift cards I combined were all gifts received in the past year, or were bought specifically to be used toward my AP.