Here's my "Just Back" report for our recent stay at Wilderness Lodge. Just got back home last night for our stay in a bunkbed courtyard view from 1/20 to 1/27:
This was our first time at Wilderness Lodge. While it did feel like an upgrade from AoA (where we stayed last year), and the property overall is amazing and very visually appealing, I have to say the room didn't exactly feel like a "deluxe" hotel. The finishes were noticeably dated all over the resort. Old elevators, old wall and ceiling finishes, old everything that had a coat of paint slapped on everything. I will say the bed was much more comfortable than AoA and the towels were much better than the washcloth-sized towels there but other than that, I expected quite a bit more for the price we paid. Other complaints: not enough trash cans in the room (only one), not having a bedside table (with plenty of plugs) for both sides of the bed and no alarm clock in the room (to quickly check what hour it is in the middle of the night) seemed cheapskate.
Also found ourselves a bit disappointed at the mousekeeping. It was fine, but maybe I have too high of expecatations, but no extra finishes like towel animals (in 14 total nights of staying at Disney resort hotels, we've still yet to get an animal towel) or stuffed animals being cutely arranged with the kids' blankets on the beds. And yes, we did tip the mousekeeping each day. Again, the kinds of things I went in sort of expecting out of a deluxe resort.
The pool was great, although I would say that the size of the pool for it being a deluxe resort surprised me, it never felt overcrowded (we went on Saturday afternoon with temps hovering in the low 70s and on Tuesday, with temps in the mid- to high-70s). A bit disappointed that, as at AoA, there was no music playing underwater. That was a huge "wow" moment last year that we not only weren't expecting, but were really excited about. Made the pool experience that much more fun.
Dining options: have to say the food selection at Roaring Fork was a letdown. None of the dinner options sounded appealing, which meant at the end of a couple long nights, we opted to go all the way to Disney Springs for a late dinner instead of eating at our resort. Breakfast options were good, but again for a deluxe resort I would have expected a much bigger QS menu.
Another random in-room complaint. The bunkbed ladder is dangerously close to the ceiling fan. Several times, I had to stop my son from getting his head taken out by it while climbing in and out of the bed. We tried to move the whole bunkbed over a foot or two, as it seems strange that it's so far from the wall, but it seems it is bolted to the floor.
All this being said, I was very pleased at how much less crowded WL felt compared to our stay at AoA last year. Found myself feeling very claustrophobic with how many people were always around in the common areas of AoA. Never felt that way at WL. And the rugged mountain feeling of the resort I just can't get enough of. Always came back to the resort not feeling like we were in Florida.
Going into it, I thought I would leave WL feeling like I'd never be able to stay anywhere else, but next time at WDW I'll be doing some more research on upper-level moderate resorts with more updated rooms.