wendow
We create happiness.
- Joined
- Feb 11, 2012
I'm trying to move points from DH's business card to CSR. He has separate logins for business and personal accounts.
When I click on Combine Points, it takes me to a screen where you can add household member/company owner. When I add his CSR account number and last name, it says "An unexpected error occurred". Can you no longer combine points this way? Can I move them to my account and then back to his?
I'm trying to move from a CIP to his CSR if that matters. Last night I moved my points to his CSR without issue.
Thanks for any guidance!
You and I must be in the minority since no one else has chimed in. I have a ton of issues moving points from CIP's to CSR. I have to move points to several other points to finally end up on the CSR. This last time was really difficult. I feel like I tried every Chase UR-earning card we have and none were working. I SM'ed Chase to see if they'd move them for me and they wouldn't (I asked last month too and it was a no-go). It's really kind of ridiculous how hard it is. I get an error telling that "card isn't eligible" even though they are all UR cards and all household.