Pop Century Room Renovations

[fla4fun]

They said if you want service during the stay, they will charge your account $15.

I don't have enough caffeine to process this . . .So if you want housekeeping one day out of your trip, they give you the gift cards for the entire stay, and then back charge you the $15 on your folio for the one day of housekeeping? Or do they give you the gift cards for the 9 out of 10 days and then charge an additional $15 besides? They aren't charging more than your room rate for any day with housekeeping, right?

Gotta get some caffeine . . .

 

[FinnsMom7]

Ok so as much as it may be wishful thinking today is the 24th, anyone else eagerly awaiting someone to post that they are in the 90's??!

 

[Veronique]

Ok so as much as it may be wishful thinking today is the 24th, anyone else eagerly awaiting someone to post that they are in the 90's??!

I do! I want to stay in building 9 in three weeks, this needs to happen lol!

I already plan to call as soon has building 9 is reported open and I'll also fax a request AND will also check-in in person.

 

[rcraw45425]

checking in on Thursday, deliberately booked standard pool view and requested 80's and 90's for second choice. Fingers crossed.......

 

[Jellybass]

Ok so as much as it may be wishful thinking today is the 24th, anyone else eagerly awaiting someone to post that they are in the 90's??!

I thought the 90's were done and we are waiting on the 80's?

 

[Veronique]

I thought the 90's were done and we are waiting on the 80's?

Probably a typo, yes the 80s!

 

[Jellybass]

Cool, I have the 90s as my first request and 80's second. 1 month can't go by quick enough

 

[Gatita78]

We just got back. Ended up in a refurbished room. We liked it a lot but I have to say that when you have teenagers who sleep later than you do it would be nice to have a table to sit at to read or eat. I really disliked not having a permanent table. Also, one night we came home and there were bugs in our bed. We freaked and called down and the manager and an exterminator came up and did a thorough check for bed bugs. They didn't find anything (I killed the ones we saw immediately) but I said I wasn't comfortable sleeping there. The manager David was great and he moved us to a Finding Nemo suite at the Art of Animation. The extra room and location to the pool and front desk area was great.

All in all it was a great trip but we won't be stating at POP again. Just not our style.

Bed bugs? Or what kind of bugs?

 

[georgina]

I decided to try for a refurbished room after I had already done online checkin and put in my usual lake view, high floor request. The online system won't save my request change to 90's or 80's room. So I called, and got a CM who insists that they always fill the refurbed rooms first so I don't need to request that! I may try again later.

 

[dansdad]

I decided to try for a refurbished room after I had already done online checkin and put in my usual lake view, high floor request. The online system won't save my request change to 90's or 80's room. So I called, and got a CM who insists that they always fill the refurbed rooms first so I don't need to request that! I may try again later.

Definitely try again later.

 

[danielocha30]

I decided to try for a refurbished room after I had already done online checkin and put in my usual lake view, high floor request. The online system won't save my request change to 90's or 80's room. So I called, and got a CM who insists that they always fill the refurbed rooms first so I don't need to request that! I may try again later.

Do fax the hotel directly, a CM over the phone told me 2 month ago tha NO REFURBISH of any kind was going on at Pop Century

 

[georgina]

Do fax the hotel directly, a CM over the phone told me 2 month ago tha NO REFURBISH of any kind was going on at Pop Century

I have no clue how to do that, is there a link you could point me to?

 

[Kaytie]

Bed bugs? Or what kind of bugs?

Insects. Bugs. As in, "It's Tough to Be a..." It's Florida. The state has so many insects, WDW created an attraction tribute to them.

The nature of bedbugs is such that they would not be visible upon simply entering the room, as the PP did.

I have no clue how to do that, is there a link you could point me to?

https://touringplans.com/walt-disney-world/hotels/fax-numbers?sort=fax_number

 

[danielocha30]

I have no clue how to do that, is there a link you could point me to?

https://touringplans.com/walt-disney-world/hotels/fax-numbers?sort=fax_number

 

[diana13]

Just fyi.. with new rooms comes issues... still being fixed that can be annoying. Our bathroom door hasn't closed and now the 2nd day they still haven't fixed it after promising last night they would do so today. They're the pocket doors and ours will not close. Then last night we were locked out of room for 25 minutes cause keypad didn't work at all. New rooms are the furthest from lobby so we called and after first time being on hold 10 minutes, then being disconnected, we called back and person came to room. Entry also didn't work for him but after little it started to light again. Guessing bad battery. He tried bathroom door and couldn't close either. He promised next day the bathroom door would be fixed and check the keypad. It was annoying waiting outside while being on hold and transferred around on phone, exhausted after long day in park. Then tonight when we returned, I called again since door not fixed and they said didn't know when would be fixed..ugh. I told them I expected it tomorrow.

 

[bluezy]

Just fyi.. with new rooms comes issues... still being fixed that can be annoying. Our bathroom door hasn't closed and now the 2nd day they still haven't fixed it after promising last night they would do so today. They're the pocket doors and ours will not close. Then last night we were locked out of room for 25 minutes cause keypad didn't work at all. New rooms are the furthest from lobby so we called and after first time being on hold 10 minutes, then being disconnected, we called back and person came to room. Entry also didn't work for him but after little it started to light again. Guessing bad battery. He tried bathroom door and couldn't close either. He promised next day the bathroom door would be fixed and check the keypad. It was annoying waiting outside while being on hold and transferred around on phone, exhausted after long day in park. Then tonight when we returned, I called again since door not fixed and they said didn't know when would be fixed..ugh. I told them I expected it tomorrow.

I'm sorry you're having these issues...especially with a refurbished room where everything should be new and working. My advice is to go to the front desk and ask for the manager. Any time you call the resort -- even when pushing the "front desk" button on the in-room phone -- your call is directed to a call center that's not even on property. The CM's you talk to may or may not forward your call or information to the appropriate party. If you go to the front desk in person and ask for the manager, you'll most likely get better service.

 

[diana13]

I'm sorry you're having these issues...especially with a refurbished room where everything should be new and working. My advice is to go to the front desk and ask for the manager. Any time you call the resort -- even when pushing the "front desk" button on the in-room phone -- your call is directed to a call center that's not even on property. The CM's you talk to may or may not forward your call or information to the appropriate party. If you go to the front desk in person and ask for the manager, you'll most likely get better service.

Yes I will definitely do that if not fixed tomorrow. Too lazy to go all way there now and all cleaned and showered lol.

 

[atief]

It appears that people might be checking in today. The laundry carts have been removed and the white pardon our dust gates are down.

 

[atief]

It appears that people might be checking in today. The laundry carts have been removed and the white pardon our dust gates are down.

I guess I should have specified that I was referring to building 9!!

 

[Kaytie]

It would be whichever building was started first. I've lost track.