If you cancel your flights now, the travel funds will show in each person’s RR account, as long as their account number is attached to their reservation. Initially, the expiration date of the funds will show as one year from the date of original booking. However, within about 24 hours, the expiration date will change to 09/07/2022. At that point, you either can elect to convert to RR points, or leave the funds, as is. Note - if you book a trip using funds due to expire on 09/07/2022, but end up cancelling the flight(s), you will no longer retain the 2022 expiration date; the funds will revert to an expiration date of one year, from date of booking.
Post all SW questions concerns, etc. here...
- Thread starter goofy4tink
- Start date
5DisneyNuts
Head might be in NY, but my heart is in WDW
- Joined
- Nov 8, 2004
Thank you for clarifying!
MarBee
DIS Veteran
- Joined
- Aug 4, 2015
A sort of non-SW question for the SW experts...
Has anyone flown Jet Blue using their points? How does the booking process compare to SW?
I’ve only ever booked SW flights using points before, but JetBlue just started non-stop flights from PHL to MCO, and they’re less points.
Usually I transfer my Chase UR points to SW for flight booking, because I love how I can cancel and still get those points back (as Rapid Rewards points).
I’m thinking of transferring some UR points to Jet Blue to book flights for April, but what will happen if I want to change or cancel? Do I get the points back?
Also, if anyone would like to tell me how JetBlue compares to SW as a flight experience, I’d appreciate it.
Thank you in advance for any help or opinions!
Has anyone flown Jet Blue using their points? How does the booking process compare to SW?
I’ve only ever booked SW flights using points before, but JetBlue just started non-stop flights from PHL to MCO, and they’re less points.
Usually I transfer my Chase UR points to SW for flight booking, because I love how I can cancel and still get those points back (as Rapid Rewards points).
I’m thinking of transferring some UR points to Jet Blue to book flights for April, but what will happen if I want to change or cancel? Do I get the points back?
Also, if anyone would like to tell me how JetBlue compares to SW as a flight experience, I’d appreciate it.
Thank you in advance for any help or opinions!
MarBee
DIS Veteran
- Joined
- Aug 4, 2015
Thank you! Do you know that-if booked on points- if I cancel and change, will I get the points fully refunded? I can’t tell bc of the Covid policies listed on their web site what the normal policy is.
happ
DIS Veteran
- Joined
- Jul 7, 2017
Their normal policy, pre-Covid, was to assess a cancellation fee. Unfortunately, it's not like SW.
MarBee
DIS Veteran
- Joined
- Aug 4, 2015
Darn! Still liking them as a back up option, but SW will still be my go-to because of flexibility.
happ
DIS Veteran
- Joined
- Jul 7, 2017
Some interesting things are happening- United, AA, and Delta just made changes to their flight change policies by eliminating fees. So, maybe JetBlue will follow suit.
MarBee
DIS Veteran
- Joined
- Aug 4, 2015
I saw this! Kind of exciting!
Fangorn
DIS Veteran
- Joined
- Sep 3, 2016
They are all seriously losing new business to SW. Under the current conditions, people have been changing to SW, just so they don't have to deal with the change fees. Once one of the legacy carriers caved (Delta yesterday) the others had to follow suit as well.
Steve
Bookings using points are always 100% refundable back to your RR account. The taxes, which can't be paid with points, are also refundable; just make sure to check the refund option from the drop-down box. Otherwise, the taxes will be held as a travel fund credit. If your fare goes down in cost, the difference in points will be refunded back to your RR account.
Sorry - did not notice. Just thought it was about Southwest, where points are always refunded.
Mackenzie Click-Mickelson
Chugging along the path of life
- Joined
- Oct 23, 2015
I wanted to chime back in after a rather lengthy absence (aside from one or two comments) from this thread. We haven't had any travel plans for me to use this thread 
Months ago I posted about our concern for our October 2020 travel funds for my husband. We had a trip in April that used up a portion of those funds. We cancelled that trip (couldn't go to Vegas anyways during that time as it was shut down and we were under a stay at home order in my area) and for the longest time it had the expiration date of October 2020.
When we cancelled our flight we expected the expiration date to stay at October 2020 because it wasn't a newly created travel fund, SWA"s wording was always kinda hard to decipher exactly what it meant; I remember a lot of discussion about that here on this thread when they first released what they would be doing. It took a few months but my husband noticed that one day it was October 2020 and the next day those funds used in April updated with a September 7th, 2022 expiration date.
So that was great!...but we still had a bit of travel funds that had not been used for that April trip that were initially created in October 2019 and had that October 2020 date.
My husband called the dedicated A-list number:
We're still debating point conversions.
I think SWA has really tried to be as accommodating as possible here and we would have accepted it if we would have lost out on all that $ but it still would have stung that's for sure.
Months ago I posted about our concern for our October 2020 travel funds for my husband. We had a trip in April that used up a portion of those funds. We cancelled that trip (couldn't go to Vegas anyways during that time as it was shut down and we were under a stay at home order in my area) and for the longest time it had the expiration date of October 2020.
When we cancelled our flight we expected the expiration date to stay at October 2020 because it wasn't a newly created travel fund, SWA"s wording was always kinda hard to decipher exactly what it meant; I remember a lot of discussion about that here on this thread when they first released what they would be doing. It took a few months but my husband noticed that one day it was October 2020 and the next day those funds used in April updated with a September 7th, 2022 expiration date.
So that was great!...but we still had a bit of travel funds that had not been used for that April trip that were initially created in October 2019 and had that October 2020 date.
My husband called the dedicated A-list number:
- The customer service representative confirmed the system was doing it correctly in adjusting the expiration date of the funds used in April because we had a flight booked that we needed to cancel during the window SWA had listed.
- My husband asked the customer service rep if SWA was going to extend or be able to extend those other travel funds with the expiration date of October 2020. The rep said unfortunately no that wasn't in the plans right now to automatically extend those.
- In the end we were able to have our other leftover funds with an expiration date originally of October 2020 end up with an expiration date of September 2022 (which we were very happy about though we didn't expect it) as the rep advised us of a way that wasn't official SWA advise nor something that he could advise every single person to do and was only when my husband politely inquired about there being any way. I know I'm awful for posting that teaser but I don't want to start blabbing a work around that SWA hasn't authorized to be published and used by all. I don't want to get us in trouble either. BUT you may be able to figure it out on your own
and some posters (I haven't read through the recent pages) maybe have already done it/mentioned it.
We're still debating point conversions.
I think SWA has really tried to be as accommodating as possible here and we would have accepted it if we would have lost out on all that $ but it still would have stung that's for sure.
Mackenzie Click-Mickelson
Chugging along the path of life
- Joined
- Oct 23, 2015
Well when you need travelers who may be more strapped cash than normal in an environment (COVID-era) that really requires change on the fly you sorta realize that some of those fees you used to charge..may not be the best idea.
I'm not sure though there would have been as much push though if SWA wasn't already existing in this environment with no change fees so probably another win for the "SWA effect"
- Joined
- Nov 7, 2010
People are using their travel funds with non-Sep 7, 2022 to book a flight and then cancelling that flight. That gives their travel funds a Sep 7, 2022 expiration date but it needs to happen quickly as currently the offer of extension to Sep 7, 2022 are for those who cancel flights before Sep 7, 2020.I wanted to chime back in after a rather lengthy absence (aside from one or two comments) from this thread. We haven't had any travel plans for me to use this thread
Months ago I posted about our concern for our October 2020 travel funds for my husband. We had a trip in April that used up a portion of those funds. We cancelled that trip (couldn't go to Vegas anyways during that time as it was shut down and we were under a stay at home order in my area) and for the longest time it had the expiration date of October 2020.
When we cancelled our flight we expected the expiration date to stay at October 2020 because it wasn't a newly created travel fund, SWA"s wording was always kinda hard to decipher exactly what it meant; I remember a lot of discussion about that here on this thread when they first released what they would be doing. It took a few months but my husband noticed that one day it was October 2020 and the next day those funds used in April updated with a September 7th, 2022 expiration date.
So that was great!...but we still had a bit of travel funds that had not been used for that April trip that were initially created in October 2019 and had that October 2020 date.
My husband called the dedicated A-list number:
- The customer service representative confirmed the system was doing it correctly in adjusting the expiration date of the funds used in April because we had a flight booked that we needed to cancel during the window SWA had listed.
- My husband asked the customer service rep if SWA was going to extend or be able to extend those other travel funds with the expiration date of October 2020. The rep said unfortunately no that wasn't in the plans right now to automatically extend those.
- In the end we were able to have our other leftover funds with an expiration date originally of October 2020 end up with an expiration date of September 2022 (which we were very happy about though we didn't expect it) as the rep advised us of a way that wasn't official SWA advise nor something that he could advise every single person to do and was only when my husband politely inquired about there being any way. I know I'm awful for posting that teaser but I don't want to start blabbing a work around that SWA hasn't authorized to be published and used by all. I don't want to get us in trouble either. BUT you may be able to figure it out on your own
We're still debating point conversions.
I think SWA has really tried to be as accommodating as possible here and we would have accepted it if we would have lost out on all that $ but it still would have stung that's for sure.
Mackenzie Click-Mickelson
Chugging along the path of life
- Joined
- Oct 23, 2015
- Joined
- Nov 7, 2010
Yup! We've been discussing it here for months!!
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