Plaid Princess
Recovering CM, Pilot in Training
- Joined
- Jan 30, 2008
I disagree. The example a lot have been using is Hollywood and vine and how the food and service has just not been good. I've seen numerous people say this including the owners of the Dis on the disunplugged podcast. Disney can change those things relatively easy if they wanted to. Now something like maelstrom going away brought on a lot of negative feed back as well that's a bit different as Disney is putting 75 million into that it's hard to go back. One of disneys biggest reasons for watching these boards is for leaks on news that hasn't been announced yet. Disney doesn't like leaks.
I respectfully disagree with your disagreement. I've worked in the department that responds to complaints, and they do take them quite seriously. As I recall, the menu and offerings at Hollywood and Vine have changed several times over the past few years. I just ate there myself at Star Wars weekends, and found no issue with it. The service was great, and the food was standard Disney buffet fare.
My point is that, just because Disney chooses not to post negative reviews on their own site, doesn't mean they are not looking into each and every problem that is brought to their attention.