We just installed a new one on Friday. Our old one (only 8 years old) died about a week ago (it didn't die die, it was leaking and hubby decided to replace the part wasn't worth the price).
We ended up narrowing it down to 3 - Bosch, LG and Kitchenaid. Went to two Lowes and Home Depot in town. All told us the Bosch would have to be backordered and they had no idea when it would come, we could go on a mailing list. The LG we wanted wasn't in stock but could be here by mid-April. The Kitchenaid was in the building. We were leaving the next day to go out of town so paid for it and they told us they would call for delivery and to remove the old one.
They called and said they would deliver on Friday before 4:30. 5:30 on Friday one guy showed up. Took one look at where our old one was installed and started some speech about he would have to drill a hole through the drawer and take off the baseboard (which we would have to replace ourselves) and didn't have the tool to do it so it would be the next day. Hubby said forget it, just take the old one and go, we don't need a different hole since the current one has one already. No can do, can't take the old one unless we install the new one. Fine, refund the installation and we will do it ourselves. Took 3 hours to install (there was a pesky screw to connect the electric that was in the worst place and that took a hour all by itself and we stopped for supper and to watch an installation video). We did a test run and nothing leaked so hubby hauled the old one off to the dump yesterday. I've run it once since then and it's very quiet and seems to hit all the things I wanted except one. Our old one had a button to turn off all the buttons so you couldn't accidently turn anything on but this one doesn't. It is a tad smaller than our old one but we made it fit pretty well.
We really wanted to tell Lowes to take the new one back and give us a refund but we knew we would have problems finding another one in stock anywhere for at least a month. I'm not opposed to doing dishes by hand but hubby wanted it now.